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2025 incidents

133
Amazon Echo changes terms of voice usage

Amazon Echo is a series of client devices for the Amazon Alexa voice control platform for connected smart homes. Echo products have long offered the option to disable cloud voice analysis and perform…

Amazon Kindle removes download feature of purchased books

On 26 February 2025, Amazon removed the "download and transfer via USB" feature from their website. This means Amazon Kindle users are no longer able to download their purchased e-books from Amazon's…

Amazon revokes access to their Appstore on non-Amazon devices

In August of 2025, Amazon revoked access to the Amazon App Store on all non-Amazon Android devices. Customers will now be required to purchase Amazon hardware, such as Fire TV or Fire Tablet, if they…

Amazon to charge non-Prime consumers to use Alexa

Amazon charges non-Prime customers $19.99 per month for Alexa+, a generative AI upgrade to the Alexa voice assistant, while bundling it free with Prime memberships that cost $14.99 per month. The…

Anthem server shutdown

On July 3, 2025, Electronic Arts (EA) and BioWare announced the "sunsetting", or server shutdown, of their video game Anthem, with January 12, 2026, set as the shutdown date. Premium in-game currency…

Audible class action lawsuit
Autodesk Fusion EOL on Intel based MacOS systems running OpenCore legacy

MacOS Autodesk Fusion users will be presented with a warning upon launching the application on an Intel based MacOS device running OpenCore legacy and macOS 15 Sequoia or earlier. The corresponding…

Bambu Lab Authorization Control System

On January 16, 2025, the 3D-printer manufacturer Bambu Lab announced that future firmwares for their 3D printers would introduce an authorization and authentication protection mechanism for their…

Bandicam perpetual license invalidation

Bandicam is a PC screen capture and recording software capable of taking screenshots and recording screen changes. It is shareware, meaning that it can be used for free with limited functionality and…

Bitly QR Code preview page advertising

Bitly has introduced "preview pages" for QR code and Bitly links, which may contain advertising, before users are directed to the destination link. Users must subscribe to a paid plan in order to…

BlackVue mandatory app registration

BlackVue mandatory app registration removed the ability for dashcam owners to connect to their locally present camera over Wi-Fi without first creating an account & logging in over the internet…

Bloomberg DMCA strikes GamersNexus video

GamersNexus, a pro consumer tech publication had their YouTube video taken down by Bloomberg as they claimed a DMCA violation on a fair use snippet from their coverage of Donald Trump's speech.

BlueDriver OBD2 scanner now requires account login and collects data

An update to BlueDriver OBD2 scan tool's iOS and Android apps required the user create and use an account for any functionality at all. This is in direct contrast to how the app functioned prior…

BMW API restrictions

BMW has a subscription-based service called ConnectedDrive. BMW chose to restrict this service, making certain functions removed or not as powerful, causing issues for many users.

BMW proprietary screws

BMW patented a fastener whose head is shaped like the company's roundel logo, designed so that no standard screwdriver, hex key, or Torx bit can engage it. The patent (DE102024115950), filed on June…

Booking.com Post-Payment Terms Disclosure

Booking.com processes over 1.1 billion room nights per year across 3.4 million properties, but its booking flow doesn't require hosts to show all terms before the consumer pays. Consumers have…

Bose SoundTouch end of life treatment

In October 2025, Bose Corporation announced that it would end cloud support for its entire SoundTouch product line on February 18, 2026. The decision sparked widespread consumer backlash, as owners…

Canva Affinity Studio adds arbitration clause

Canva, the company that acquired Serif (parent company of Affinity and its respective graphic editing software) has removed the ability for users to purchase older versions of the Affinity…

CF Moto puts previously included features behind paywall

CFMOTO changed the terms of service for the CFMOTO Ride mobile application by introducing a paid subscription model for its intelligent services. These changes, implemented on August 15, 2025…

Chuwi - 7430U product false advertisement
Click Adventure

Click Adventure was a fake Steam game used to drain wallet funds from pre-compromised user accounts through the Steam Community Marketplace. Published by "Folso Dev" on August 6, 2025, the game…

Covert web-to-app tracking by Meta and Yandex

Meta and Yandex use a covert tracking method on Android: their native apps (Facebook, Instagram, Yandex apps) listen on fixed localhost ports, and scripts on websites forward browser cookies and…

Crave app refuses televisions based on production date

Crave, the Canadian streaming service owned by Bell Media, stopped supporting its app on Samsung smart TVs manufactured before 2018 as of September 15, 2025. Crave's device compatibility page now…

Creality forces update that removes features from their 3D scanners

Creality has removed access to previously available features such as scanning directly with a phone link (connecting the phone directly to the 3d scanner), without the use of proprietary hardware…

Creative Fabrica licensing risks and ownership verification concerns

Creative Fabrica is an online marketplace for fonts, graphics, and design assets, including a premium All Access Subscription marketed with commercial-use licensing. The service is widely used by…

CursorAI adds rate limits to unlimited plans

Cursor AI silently changed their "unlimited" Pro plan to severely rate-limited without notice, locking users out after 3-7 requests & forcing them to upgrade to regain functionality.

Derrimut Gym revokes 24/7 access after running sale promoting 24/7 access gym

Derrimut 24:7 Gym, an Australian gym chain that is marketed as offering round-the-clock access (with "24:7" in both its name and domain), suddenly announced reductions to operating hours February…

Dictionary.com shuts down premium app after selling lifetime subscriptions

Dictionary.com shuts down premium ad free app after selling lifetime subscriptions, user word lists and offline accessible dictionary no longer accessible. They continue to run an ad supported app.

Discord / 5CA Data Breach

On 3rd October 2025, Discord published a press release stating that one of their third-party service providers, later revealed to be 5CA, was the target of a data breach. Discord states that they…

Disney+ ad policy change

In January 2025, Disney+ updated its Subscriber Agreement to include provisions allowing advertisements in content across all subscription tiers, including those marketed as "no ads" or "ad free."

EA releases source code of classic command and conquer titles

In February 2025, Electronic Arts (EA) made an announcement that the source code of older titles from the Command & Conquer video game franchise were recovered, and made public under the GPLv3…

EA requires Battlefield 6 players to change motherboard settings

In August of 2025, Electronic Arts (EA) launched an open beta for their upcoming release, Battlefield 6. Like other new EA titles, Battlefield 6 uses EA's proprietary anti-cheat system, which…

EBay opts-in users for AI training

On the 21st of April, 2025, eBay's privacy policy was updated to allow eBay to use personal data for the training of their in-house and third-party AIs.

Echelon fitness firmware lockout

A July 2025 firmware update pushed by Echelon Fitness retroactively blocked third-party fitness applications from connecting to their devices. The update affected users of QZ (qdomyos-zwift), an…

Epic Games forces third party account creation in Rocket League

With the v2.48 patch on January 29th, 2025, Steam users wanting to play Rocket League were suddenly met with an error upon startup of the game, with the user being required to create an account with…

Europe-based news sites enact consent-or-pay for data tracking

UK-based news sites have recently implemented the consent-or-pay model, creating a binary choice where readers must either consent to cookies or pay to opt out of data tracking. This consent-or-pay…

European Consumer Centre on the Lack of Quality Standards for Exalted Skins

The Spirit Blossom Morgana skin, released by Riot Games on June 25th, 2025, is part of the developer's new "Exalted" skin tier, marketed as ultra-premium digital content for the game League of…

F1TV concurrent streams limit

At the start of the 2025 Formula 1 season, F1TV started limiting the amount of concurrent streams you could watch with F1TV pro (the highest subscription plan in 2024). At the start of the 2025…

Final Draft software activation

Final Draft is an industry-standard screenwriting software. It announced in January 2025 that it was discontinuing activation services for Final Draft 10.

Firefox introduces TOS

In February 2025 Mozilla introduced terms of service (TOS) for the Firefox browser for the first time as well as an updated privacy policy. These terms of service contain a section about the rights…

Fisher-Price discontinues Smart Connect app
Fitbit Sense and Versa 3 Battery Performance Program

The Google Fitbit Sense and Versa 3 are Smart Watches / Fitness Trackers designed, developed and marketed by Fitbit, now owned by Google. Both devices have reached their end of support. Google…

Flock Safety Nova uses dark web data for surveillance

In May 2025, leaked internal communications revealed that Flock Safety, a $7.5 billion surveillance technology company, planned to incorporate data from known data breaches into its Nova law…

Futurehome Smarthub mandatory subscription fee

Futurehome was accused of ransoming customer devices by forcing them to pay a subscription fee, or face disabled core functionality. In 2025, after the company went bankrupt, Futurehome's new owners…

Good2Go Mobile (Canada) phases out 3G network, Merges with LuckyMobile

Good2Go Mobile is a cellphone provider that offered prepaid sim cards with no data. This company was advertised as a no contract cellphone service until the end of July 2025. That's when they decided…

Goodlife now requires app to access gyms
Google Android restrict app sideloading

On 25 August 2025, Google announced that starting in 2026, the company will block the installation of Android apps from outside the Play Store unless the developer has verified their identity with…

Google Chrome automatically disables uBlock Origin

On March 4, 2025, Google Chrome automatically disabled uBlock Origin, the most popular content blocker to date, for all users as part of shift to the Manifest V3 version of Chrome.

Google forces your device to join their "Find Hub" network, hard to opt out

Google has added some Android devices to their "Find Hub" network without the users consent, only informing them via email, and giving only 2 days to opt-out. There is supposedly an opt-out link, but…

Google LSA terms of service change

Google changed the terms of service for their 'Local Services Ads' program in the US and Canada. These changes allow Google to collect and analyze phone calls and chat messages between businesses and…

Google Nest Protect forced to use Google app

Google has announced significant changes to its Google Nest Protect smoke and carbon monoxide detector product line. The company is discontinuing the Nest Protect product line and requiring existing…

Google Nest thermostat smart features disabled

Google has announced the discontinuation of cloud-based support for first and second-generation Google Nest Learning Thermostats, affecting devices purchased between 2011-2014. While the thermostats…

Google password manager overrides third-party autofill

Users of the Google Chrome Android app have reported that Google's password manager has blocked alternate password managers to be used on Chrome. This does not occur on other Android web browsers or…

Google Pixel 6a Battery Performance Program

The Google Pixel 6a is an Android smartphone designed, developed and marketed by Google. It was released on July 28, 2022. Android 16 is expected to be the last version supported with security…

Google Play Integrity API

The Play Integrity API is an API provided by Google for the Android Operating System that allows applications to verify the genuineness of the app's binary and Android version. It is the successor of…

Hauptwerk expiration of perpetual license download

Milan Digital Audio, developers of the Hauptwerk virtual pipe organ software, refused to provide installation files for older versions of their software to customers who purchased perpetual licenses…

HBO Max downgrades lifetime subscription

In February 2025, HBO Max stripped 4K, HDR, and Dolby Atmos from European subscribers who had signed up with a 50% "lifetime" discount, unless those subscribers agreed to pay more for a Premium tier…

HealthEquity difficult login

HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not…

HP adds 15 minutes to all customer service phone calls

In February 2025, HP Inc. instituted a policy to artificially tell all consumer PC & print customers they will have to wait a minimum of 15 minutes when calling support. This was designed to…

Hyundai Ioniq 5 N brake pad repair restrictions

Ioniq 5 N cars from Hyundai do not appear to allow for DIY brake pad replacement, due to Electronic Parking Brake (EPB) system software restrictions, as discovered by a Reddit user. The story was…

Inclusion of forced arbitration in Crunchyroll January 2025 TOS update

On January 30, 2025, Crunchyroll emailed US users of its server about an update to its terms of service through email and notifications on login. There were two main updates to the terms of service -…

Indeed forced arbitration and bundling of consent

Indeed, owned by Recruit Holdings, operates as one of the world's largest job search platforms with more than 350 million monthly unique visitors. The platform had large operational changes in…

Instacart uses algorithmic pricing

Instacart is an American company which hosts a grocery delivery and pick-up service. Instacart has 7.7 million active users and reported 263 million orders and $2.2b gross profit in FY 2023. In 2022…

LA Fitness makes it purposely difficult to cancel memberships

LA Fitness goes out of their way to make it as difficult as possible to cancel gym memberships by placing intentional barriers in the path of customers.

Micron retires Crucial products from consumer business

On December 3, 2025 Micron Technology announced that Crucial will exit from the consumer business to focus in the AI business. Micron no longer does Crucial product shipments, this since February…

Microsoft ends use of bypassnro.cmd for Windows 11

In a Windows insider blog published March 28, 2025, under the section "[other] changes", the removal of bypassnro.cmd script is announced. This script is used to complete a new Windows installation…

Minecraft LAN gameplay paywall

In early 2025, some Xbox players discovered that Minecraft’s LAN multiplayer, previously available to anyone who had purchased the game, now required an active Xbox Game Pass subscription.

MinIO Object Browser: removal of management features

In May 2025, MinIO, Inc. released version 2.0 of its Object Browser, a web-based graphical interface for managing object storage. This update removed many previously free management features, leaving…

Molekule did not disclose air purifier data vulnerability

In October 2025, a security researcher discovered that Molekule's internet-connected air purifier network contained a vulnerability that could expose data from approximately 100,000 devices…

Molekule threatens to remotely shut down their app if purifiers used with third party air filters

In September 2025, air purifier manufacturer Molekule sent emails to customers warning that devices using non-genuine replacement filters, detected using their Near Field Communication (NFC)…

MyFitnessPal regressive upgrade

In October 2025, MyFitnessPal began rolling out a mandatory update for its mobile application, marketed as the "brand new Today tab." The update was met with widespread criticism from users, who…

Neato cloud shutdown

Neato Robotics was a company founded in 2005. In 2017, the company was acquired by the German company Vorwerk Group.

Ngenic forces subscription on previously “lifetime” Tune customers

Ngenic Tune is a cloud-dependent smart thermostat for residential heating systems sold by Ngenic AB, a Swedish energy technology company based in Uppsala. Historically, customers could buy the…

Nintendo third-party dock restrictions

With the release of Nintendo Switch 2, Nintendo added encryption methods to the bottom of the consoles USB C port. Using a new encryption method as well as an encryption chip. The USB C port will…

Nintendo's May 2025 Policy Updates

On May 8th, 2025 (with changes generally effective May 7th-8th, 2025), Nintendo released significant updates to its Nintendo Account User Agreement and Privacy Policy. These revisions introduced new…

Nitro PDF license deactivating

On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders of Niro PDF, stating they would be revoking the licenses remotely.

Nvidia threatens GamersNexus

At the start of CES 2025, GamersNexus, a pro consumer tech publication channel, uploaded a video to their YouTube channel exposing Nvidia's scheme of threatening them.

NZ eRUC all-cars 24/7 GPS Surveillance proposal

The NZ coalition government has been pushing for surveillance of every vehicle in the country. With no opt out manual option this will record the location and movements of everyone who drives and…

OtO Lawn discontinues solutions program

OtO Lawn is a company known for its smart irrigation and lawn care technology. Their OtO Lawn Solutions subscription model was discontinued during January 2025. Devices that were part of the…

PepsiCo sued by FTC for rigging Soft Drink Competition

On 17 January 2025, the FTC released a lawsuit against PepsiCo alleging price discrimination. The FTC stated that PepsiCo was selling their soft drink product line Pepsi to a certain retailer at a…

PETKIT Pura Max 2 — Region-Lock
Philips shuts down Smart TV service of a lot models sold between 2009 and 2013
Pixel 4a Battery Performance Program
PlayStation Network Account Requirement for PC Games
Pluralsight revokes lifetime licenses
Proposed Ring-Flock partnership (2025-2026)
Proven Industries v. Trevor McNally
PsychonautWiki Journal locks drug & interaction tracking behind Paywall
QIDI 3D printer house fire
RAM Shortage
Razer Corp. ends software degrading consumer devices
Red Sky Labs Muzio Player Premium post-purchase terms change
Restaurant Brands International caught training AI models using customer voices
Revolut blocking Lyca Mobile automated payment blocking
Samsung ads in refrigerators
Samsung Frame TV asks for subscription to view photos
Samsung One UI 8 Bootloader Restriction
Sandisk disables IXpand drive app
Sassy Saints review copyright claim
SecuRam installs backdoor on ProLogic series safe locks
Sevenhugs Smart Remote products discontinuation
Sketchfab
Skoda Citigo Move&Fun app discontinuation
Smartaira & plume wifi motion detection
Sony Xperia turns camera monitor into subscription
Stångåstaden kickbacks and hidden rent
Starlink replaces subscription pause with $5/mo low speeds
Stellantis customer data breach
Subway footlong pass ineligibility
SunStrong Management LLC puts solar monitoring app behind paywall
Synology requiring proprietary-branded drives to be used with its NAS
T-Mobile T-Life app screen recording controversy
Tapo P115 firmware update breaks Home Assistant integration
TeamViewer terminates perpetual licenses
Texas Attorney General sues multiple TV makers over ACR user data collection
Texas Senate Bill 2420 (2025)
Tidal updates terms without explanation or opportunity to decline
TikTok and AI-powered ad tracking
Ubisoft in-game data collection GDPR complaint (2025)
United Chargers Inc puts Open Source interface access behind paywall on Grizzl-E car chargers
Universal Music Group has a team dedicated to eroding fair use rights
Unnecessary retirement of Microsoft Office Lens
User testing for mandatory paid subscription into Tado Smart Thermostat app
Valve allows ISPs and payment processors to censor content on Steam
Veo paywalls camera features
Vodafone disables IPv4 support on mobile broadband network
Volkswagen locks horsepower behind paid subscription
Walmart's Onn devices bricked after update
Warcraft III legacy CD keys no longer redeemable on Battle.net
Wemo discontinuation of service
Whistle pet tracker shutdown IoT fail
Yahoo! mandatory use of AI on all consumer services and content
YouTube age verification