Home Wiki

Airthings ASA app release

View on consumerrights.wiki ↗

Work in progress
This article has been flagged for additional work. Treat its claims as provisional.
Verification concerns
Editors have raised concerns about the verifiability of one or more claims.
Citations needed
Some claims in this article have not been independently sourced.
Contents6
  1. Background
  2. Phasing out offline functionality
  3. Airthings' response
  4. Workarounds
  5. See also
  6. References

⚠️ Article status notice: This article has been marked as incomplete

This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. In particular:

  1. Needs more references.
  2. Phasing out offline functionality needs be improved and better cited.

This notice will be removed once the issue/s highlighted above have been addressed and sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the discord and post to the #appeals channel.

Learn more ▼

This Article Requires Additional Verification

This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!

Why This Article Is In Question

Articles in this wiki are required to:

  • Provide verifiable & credible evidence to substantiate claims.
  • Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
  • Make sure that all claims are backed by reliable documentation or reporting from reputable sources.

Examples of issues that trigger this notice:

  • A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
  • Unsupported claims with no evidence or citations to back them up.
  • Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.
How You Can Improve This Article

To address verification concerns:

  • Replace or supplement weak citations with credible, verifiable sources.
  • Make sure that claims are backed by reputable reporting or independent documentation.
  • Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
    • Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
    • Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.

If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the Moderator's noticeboard, or the #appeals channel on our Discord server: Join here.

Airthings ASA sells air monitors and purifiers, which customers can pair with a mobile app in order to access the air measurements and various additional services.[1] On May 21, 2024, they sent an e-mail[citation needed] to all users stating their old app will be retired, and asking users to use their new Airthings app instead.[2] The old app, also named Airthings, was rebranded as Wave Gen 1. The new app does not allow users to use their devices in offline mode like the previous version, and measurements are automatically sent to Airthings' servers without warning.[citation needed] The old app has now been retired.[2]

Background

Airthings devices can monitor the rooms' air quality. The Gen 1 devices have Bluetooth BLE capability that allow users to view a graph of all the devices' sensors (like CO2, humidity, and Radon) and assign a room name such as: "kid's bedroom", "living room", "bathroom", etc. to distinguish between various devices.[citation needed]

Users first had to log in to set up their account, but once they logged in for the first time, they were able to view their device's collected data in real time when they had no internet connection, due to the devices using Bluetooth BLE.[citation needed]

Phasing out offline functionality

The old Airthings app had the ability to view user data even if the phone was offline. The app connects to all devices and displays their status and data. A dark pattern "sync" button would both collect data from the devices using BLE and send data to the cloud. By going offline, this could be prevented. Users would often use an offline secondary phone as the household monitor.[citation needed]

On May 21, 2024, Airthings ASA alerted old app users by e-mail that their current app will not be publicly available in the future and that they should move to the new app that does not allow collecting device data without being online as it uploads it at the same time to their servers before displaying it.[citation needed]

Airthings' response

From their "FAQ: Retirement of the Wave Gen 1 app on October 1, 2025"

Can I continue to use the old app?

No, the old app will stop working (monitors will not sync) and it will not be possible to log in.

How do I switch to the new app?

Simply download the Airthings app from your app store. Then log in with your existing credentials, and you’re good to go. All of your homes, devices and data history will be there. Make sure you use the correct email address to log in![2]

Workarounds

Owners of Airthings Wave Gen 1 products can pair with open-source software called Home Assistant to still get their measurements while keeping all the internet traffic on the local network.[3]

See also

References

  1. "Helps you understand the air you breathe". Airthings. 24 Nov 2025. Archived from the original on 9 Dec 2025. Retrieved 24 Nov 2025.
  2. 2.0 2.1 2.2 "FAQ: Retirement of the Wave Gen 1 app on October 1, 2025". Airthings. October 1, 2025. Archived from the original on 28 Jan 2026. Retrieved 24 Nov 2025.
  3. "Airthings". Home Assistant. 24 Nov 2025. Archived from the original on 18 Jan 2026. Retrieved 24 Nov 2025.