2024 incidents

On 21 March 2024, Activision Blizzard blocked access to Blizzard services, requiring customers to accept forced arbitration terms in the updated Blizzard end-user license agreement (EULA). In effect…

The U.S. Federal Trade Commission (FTC) has filed a lawsuit against Adobe Inc. and two of its executives, alleging deceptive subscription practices that violate federal consumer protection laws. In…

Adobe updated its General Terms of Use in June 2024 with language granting the company a broad license to access, reproduce, and create derivative works from user-created content. The update required…

AEG Power Tools, a brand operated by Techtronic Industries (TTI) under license from Electrolux, discontinued its 58V outdoor power equipment battery platform at the end of 2024. The decision affected…

Airthings ASA sells air monitors and purifiers, which customers can pair with a mobile app in order to access the air measurements and various additional services. On May 21, 2024, they sent an…

Audible, a subsidiary of Amazon, has two pending class action lawsuits against it for enrolling Amazon customers into the Audible membership without their consent and charging them the $14.95 monthly…

Anova Culinary began charging new users $1.99 per month or $9.99 per year to use the app that controls its sous vide cookers and ovens on August 21, 2024, converting remote control and recipe…

Asus customers reported rejections of their repairs by what the manufacturer calls "Customer Induced Damage". Customers say that the reasons given or damages listed were wrong, and that the repairs…

Following the iOS 18 release on 16 September 2024, users of the iPhone 13-series of smart phones noticed the rear-facing-cameras of their devices were no longer functional. One user filed a Better…

ChatGPT-4o was a language model that belonged to the ChatGPT family, that became controversial due to safety problems, AI psychosis and attempts to remove it from OpenAI's platform.

In 2024 the Commonwealth Bank made a policy change to collect and use biometric data from users PCs and Smartphones.

Australian lithium battery manufacturer Deep Cycle Systems sued independent YouTuber Stefan Fischer for defamation after he published reviews documenting battery degradation and misleading warranty…

On October 8, 2024, Microsoft Game Studios, the publisher of the Age of Empires (AoE) series, announced that AoE 3 would be delisted on October 30th, and included the shut down of all multiplayer…

The EINSTAR VEGA 3D scanner, marketed as a "wireless all-in-one solution" that requires "no computer," mandates online activation through Shining 3D Passport before local file transfer functionality…

The cheapest turnkey desktop SLS 3D printer on the market was canceled when Formlabs acquired its maker, Micronics, on July 11, 2024. The Micron printer had raised $1,357,939 from 431 backers on…

The CEO of FreePhoneLine , owned and run by Fongo, sponsored by DELL, has decided to change the terms of service of their "LIFETIME VoIP" license, taking it away from the people who purchased it and…

Frontier Airlines charges up to $5 per passenger, per direction for checking in to a flight through its website, while making the mobile app check-in free. In mid-2024, the airline redesigned its…

On April 2nd, 2024 Funimation, a paid media-streaming platform was shutdown as part of a merger with another media-streaming platform known as Crunchyroll. This was a planned merger as a result of…

Gaia GPS, a backcountry navigation app owned by Outside Inc., pushed an update in August 2024 that automatically created public social media profiles on OutsideOnline.com for every user who logged…

Android Police reported in late January 2025 that the camera bar on Google Pixel 9 Pro models are separating from the main body of the phone, compromising dirt and water resistance of the…

Google displays an example of a retroactively amended purchase by removing an accessibility feature of the Pixel Buds and failing to offer a reasonable alternative to customers who rely on it.

Grand Theft Auto V was released in 2013. On 17 September 2024 (11 years after release), Rockstar Games implemented a controversial update that included a more invasive and dangerous kernel level…

Humble Bundle, a digital storefront offering activation keys for video games, altered their terms of service on 24 December 2024 and retroactively enforced a three-year expiration period for keys…

In 2024, there were stability issues found related to Intel's 13th and 14th generation desktop processors. Mobile 13th and 14th generation processors are not affected.

Kemper has put certain features behind a paywall, most notably on the Kemper PROFILER Player. Owners must pay for software upgrades to access capabilities that were included and functional in the…

Kroger has introduced electronic shelf labels and facial recognition cameras in their stores. The company claims this technology is designed to improve customer experience and lower prices. However…

In December 2024, a court in Barcelona allowed LaLiga to request blocking of IP addresses used for illegal streaming of football matches, often hosted via Cloudflare’s infrastructure. Cloudflare…

A pattern of early refrigerator failures saw attempts by LG Electronics to prevent consumer lawsuits using forced arbitration practices, regarding their lack of warranty coverage for failed fridges.

Recall is a feature of Windows 11 that records the user's activity using snapshots and allows users to retrace their previous activity., using Copilot, Microsoft's Artificial intelligence(AI)…

Milwaukee Tool, a subsidiary of Techtronic Industries (TTI), produces the M18 line of lithium-ion batteries for use with its cordless power tools. These batteries incorporate an embedded system…

MitID app blocked on custom ROMs (e.g. GrapheneOS/CalyxOS/LineageOS) since June 2024 due to Google API changes. The MitID app, Denmark's national digital ID, now fails activation on custom Android…

For the past 5-8 years, Mojang, the developers of the title Minecraft, and a subsidiary of Microsoft's Xbox Game Studios publishing brand, have enforced countless server shutdowns citing violations…

Some Games provided by the "Netflix Games" service were pulled, and of those games that were already downloaded became unplayable too.

Nike Adapt is a line of self-lacing smart shoes introduced by Nike, featuring app-controlled functionality. These shoes represent a significant innovation in footwear technology, combining…

NissanConnect EV app shutdown refers to Nissan's phased discontinuation of the NissanConnect EV mobile application, which provided Nissan Leaf and Nissan e-NV200 owners with remote climate control…

Nissan has shut down down its 2G app for older electric cars in the UK on April 2024.

In 2024, Peloton introduced a fee for activating used equipment, which affects purchasers of second-hand Peloton devices in the U.S. and Canada. This fee, outlined in Peloton's Q4 FY2024 Shareholder…

RepairShopr, a software-as-a-service (SaaS) platform used primarily for customer-relationship management (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny…

Revolut removed support to users with custom OS on their device

Major smartphone manufacturers' self-repair programs have started to emerge in response to the passage of right to repair legislation. While these are marketed as expanding repair options, they often…

On 29 March 2024, Smartwool e-mailed customers in their database, automatically opting them in to their new terms of use. These new terms of use contain a forced arbitration clause that requires…

Sonos, Inc. specializes in the manufacture of audio devices, many of which are connected to the internet and provide "smart" features. Using those features inevitably provides Sonos with data on the…

On February 7th, 2024, TechStory.in reported that Jeep 4xe owners are now seeing full screen pop-up advertisements on the displays of their vehicle's infotainment systems.

Microtransactions and a battle pass were added to the game Tekken 8 a month after its release. This was not disclosed or hinted at prior to the game's release or in the game’s first few weeks.

All rear-wheel-drive (RWD) Tesla Model Y vehicles sold before May 2024 were advertised with a 260-mile range, despite being equipped with battery hardware capable of approximately 320 miles. Tesla…

In November 2024, YouTube creator Mend It Mark uploaded a video in which he repaired a MasterGroove SR Mk3 pre-amp made by Tom Evans Audio. In the video he took the pre-amp apart and - to help…

In September 2024, Valve removed both the individual binding arbitration requirements and class-action waiver from the Steam Subscriber Agreement. That agreement is essentially Steam's End-user…

VitalSource "Lifetime" Access Controversy is in reference to a practice by VitalSource, a large digital textbook & course material provider for college educational markets in the United States…

VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.

In 2024, Volkswagen experienced a data-security incident involving customer vehicle information stored on Amazon Web Services (AWS). The incident occurred when Volkswagen's implementation of CARIAD…

Protection of car diagnosis is a system from Volkswagen designed to protect software-controlled vehicle functions from unauthorized access and manipulation. Access to the cars control units is…