CRW

HomeWiki

Revolut verify ID email spam

Last updatedView on consumerrights.wiki ↗

Work in progress
This article has been flagged for additional work. Treat its claims as provisional.
Verification concerns
Editors have raised concerns about the verifiability of one or more claims.
Contents5
  1. Background
  2. Incident
  3. Revolut's response
  4. Consumer response
  5. References

⚠️ A deletion request has been made for this article

There has been a deletion request for this page for the following reason:

See talk page.

This request will be reviewed and acted upon by the wiki moderation team within one week of the template being added.

To appeal this deletion request, please make an entry at the Moderator's noticeboard.

Do not delete this page before removing all references to it:


⚠️This article has been marked as incomplete. Sourcing or verifiability needs additional work.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.
More info ▼

Articles must provide verifiable, credible evidence for their claims and avoid relying on forum posts, personal blogs, or other unverifiable sources. You can help by replacing weak citations with reputable reporting, corporate communications, receipts, repair logs, or independent investigative coverage that demonstrates the systemic relevance required by the Mission statement and Moderator Guidelines.

Background

Revolut emails pressuring the customer to finish account setup.

Revolut Group Holdings Ltd, doing business as Revolut, is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.

Incident

When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows:[1]

  • 2 Emails 1 day apart from each other
  • 2 Emails 2 days apart from each other
  • 2 Emails 4 days apart from each other

A direct date of the incident is not determinable, as due to lack of sources it is unclear when Revolut started enacting this practice.

Revolut's response

If applicable, add the proposed solution to the issues by the company.

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


References

  1. ↑ SCRIPTERBLOX (2026-03-27). "Revolut spams user with incomplete accounts". Reddit. Archived from the original on 2026-10-21. Retrieved 2026-03-27.
Filed under