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Revolut verify ID email spam

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Contents3
  1. Background
  2. [Incident]
  3. References

Article Status Notice: This Article is a stub


This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

  • This article needs to be expanded to provide meaningful information
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Background

Revolut emails pressuring the customer to finish account setup

Revolut Group Holdings Ltd, doing business as Revolut, is a British multinational neobank and fintech company that offers banking services for individuals and businesses. It was founded in July 2015 by British-Russian businessman Nikolay Storonsky and British-Ukrainian software engineer Vlad Yatsenko. As of 2025, the company operated in over 48 countries and caters to over 60 million retail customers globally.

[Incident]

When a customer of Revolut creates an account but doesn't complete the setup step of providing a government ID they will receive emails on the given address telling them to complete their setup in a pattern as follows[1]:

  • 2 Emails 1 day apart from each other
  • 2 Emails 2 days apart from each other
  • 2 Emails 4 days apart from each other


A direct date of the incident is not determinable, as due to lack of sources it is unclear when Revolut started enacting this practice.

References

  1. "Revolut spams user with incomplete accounts". Reddit. 2026-03-27. Archived from the original on 2026-03-27. Retrieved 2026-03-27.


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