About

Consumer Rights Wiki is a community-edited encyclopedia that documents anti-consumer corporate practices, right-to-repair barriers, planned obsolescence, and digital rights violations. The wiki is a project of the Fulu Foundation, a nonprofit organization. It contains 1,266 articles maintained by 114 active contributors.

Consumer Rights Wiki exists to document the ways companies take advantage of consumers, particularly through restrictions they place on ownership, repairability, and the unprecedented intrusion of companies into the private lives of their consumers. The full Mission statement describes the distinction between traditional consumer protection (defective products, false advertising) and the newer forms of exploitation the wiki focuses on: cloud-dependent product shutdowns, forced arbitration clauses, software-locked repairs, subscription paywalls for hardware features, and planned obsolescence through software updates.

The wiki serves as a factual reference for journalists, legislators, advocates, and consumers who need documented evidence of specific corporate practices.

The wiki covers traditional consumer rights and protections issues as well as consumer rights issues across several topic areas:

Right to repair

Manufacturer restrictions on independent repair, parts pairing, serialization locks, and repair monopolies.

Planned obsolescence

Deliberate shortening of product lifespans through software updates, component choices, or end-of-support policies. See related articles.

Subscription paywalls

Hardware features locked behind recurring fees after purchase.

Digital rights management

DRM restrictions that limit how consumers use products they purchased. See DRM articles.

Dark patterns

Deceptive UI designs that manipulate consumer decisions.

Forced arbitration

Contract clauses that strip consumers of their right to sue.

DMCA Section 1201

How anti-circumvention law blocks repair and interoperability. See also DMCA.

Each article cites primary legal sources, court filings, government records, investigative journalism, or firsthand documentation.

Consumer Rights Wiki is openly editable, but all content must meet published quality standards.

Content policies define what the wiki covers and how articles are structured. The content policies set inclusion criteria, article types, and sourcing requirements.

Moderation is handled by a team of administrators & moderators listed on the staff page. The moderator guidelines set standards for evaluating submissions, resolving disputes, and handling vandalism. The moderators' noticeboard is the public forum for content disputes and editorial questions.

Citation requirements prioritize primary sources in this order: statute text and court filings, government records &andFTC orders, investigative journalism from named reporters, and advocacy organization publications (iFixit, EFF, Repair Association). Moderators review new submissions against these standards and flag or remove unsourced claims. Unsourced claims are given a citation needed tag or removed.

Consumer Rights Wiki is a project of the Fulu Foundation, a nonprofit organization. The foundation provides infrastructure, hosting, and organizational backing for the wiki. This structure ensures the wiki operates as a long-term public resource independent of any single individual.

• 1,266 articles
• 114 active contributors
• 54,184 total edits

Anyone can contribute to Consumer Rights Wiki.

• Write your first article. Step-by-step guide for new contributors.
• How to help. Overview of all the ways to contribute.
• Article suggestions. Community-maintained list of articles that need to be written.
• Wiki policy index. Full index of editorial policies and style guides.

• Discord: Join the Discord server
• Zulip: Join the Zulip community
• Moderators' noticeboard: Report content disputes or editorial questions

A browser extension is available for Chrome and Firefox that surfaces relevant wiki articles while browsing manufacturer websites.

All content on Consumer Rights Wiki is published under the Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) license. Anyone may copy, redistribute, and adapt the content for any purpose, including commercial use, provided they give appropriate credit and distribute derivative works under the same license.

• Mission statement
• Staff
• Wiki policy index
• Help:FAQ