User:Bythmusters/icecreamdraft

Last updated 2026-01-24 View on consumerrights.wiki ↗

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Contents6

Kytch device backstory
Incidents
Example incident one (date)
Example incident two (date)
See also
References

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Bythmusters/icecreamdraft

Basic Information
Release Year	2007
Product Type	Ice cream machine, Industrial equipment, Food equipment
In Production	No
Official Website	https://www.taylor-company.com/

wip wip wip

add redirect for "McDonald's Ice Cream Machine" "McDonald's Shake Machine" etc so it shows up in search
watch louis' videos on this machine

ice cream machine exclusivity repair rights

The Taylor C602 is the primary ice cream machine used at McDonald's to make soft serve dishes and shakes. It is infamously unreliable; there are memes about these machines and a website to view the status of each McDonald's ice cream machine around the world.

from wired article:

The Taylor C602 is an old but sophisticated machine with many self-checks during its regular two-week cleanings, nightly pasteurization, and other stages. But once something goes wrong, the machine often refuses to work and gives undocumented error codes. Often, these can only be interpreted by a Taylor repair associate visiting the McDonald's franchise.

An entrepreneurial couple, Nelson and O'Sullivan attempted to automate the upkeep of a Taylor machine to run a frozen yogurt vending machine business. With Taylor's blessing, they went to Shenzhen and began creating an automated enclosure and started learning more about how Taylor machines work. After much hard work and prototyping, they discovered time and time again that the Taylor machines were just simply unreliable and could not be operated without manual intervention.

Eventually they used their reverse engineering findings to change courses and launch Kytch, a Raspberry Pi-based system that helps food retailers monitor and diagnose their Taylor machines. Data that is typically hidden away is now easily readable, loggable, and owners can receive status updates on their machines. However, at this point, Nelson and O'Sullivan's cordial relationship with Taylor ends, as Taylor covertly attempts to purchase Kytch devices.

Later Taylor launches their

Kytch device backstory

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User Freedom
User Privacy
Business Model
Market Control

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Incidents

Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.

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This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Bythmusters/icecreamdraft category.

Example incident one (date)

Main article: link to the main CR Wiki article

Short summary of the incident (could be the same as the summary preceding the article).

Example incident two (date)

...

References

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