Toyota
Contents7
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼
Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How you can help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
❗Article Status Notice: Inappropriate Tone/Word Usage
This article needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Specifically it uses wording throughout that is non-compliant with the Editorial guidelines of this wiki.
Learn more ▼
How You Can Help: If this is a non-Theme article (See: Article types):
- Persuasive language should not be used in the Wiki's voice. Avoid loaded words, or the causing of unnecessary offense, wherever possible.
- No direct attacks on named individuals or companies. Malice may be attributed to bad and proven offenders, but only through the use of quotation and citation - never in the Wiki's voice.
If this is a Theme article:
- Where argumentation is used make sure it is clear and direct but not inflammatory. Avoid strong language, or causing unnecessary offense.
- No direct attacks on named individuals or companies. Malice may be attributed to bad and proven offenders, in a formal and calm manner.
This notice will be removed once sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, visit either the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel.
| Basic information | |
|---|---|
| Founded | 1937 |
| Legal Structure | Public |
| Industry | Automotive |
| Also known as | |
| Official website | https://toyota.com/ |
Toyota Motor Corporation, commonly known as Toyota, is a Japanese multinational automotive manufacturer. This page contains topics related to business practices as well as products and/or services provided by the Toyota Motor Corporation and its subsidiary Lexus.
Incidents
GR Corolla engine fire denied warranty claims
The Toyota GR Corolla is a high-performance hatchback released in 2022 and still for sale in the United States and other countries as of the time of writing. There have been at least 2 owners whose warranty claims have been denied by Toyota under suspicious circumstances.
The first owner suffered an engine fire, which resulted in the vehicle being totaled. Toyota denied the claim, asserting that the tires were the cause of the accident. The reply from Toyota's Engagement Center was:
The owner's manual warns not drive [sic] in excess of the speed limit. Even if the legal speed limit permits it, do not drive over 85 mph unless your vehicle has high-speed capability tires. Driving over 85 mph may result in tire failure, loss of control and possible injury. Be sure to consult a tire dealer to determine whether the tires on your vehicle are high-speed capability tires or not before driving at such speeds. Based on our inspection findings and the facts relating to this incident, we cannot provide any assistance in this matter.[1]
The Tires Fitted on the GR Corolla from the factory are Michelin Pilot Sport 4 tires that have a speed rating of 186mph.[2]
The second owner suffered a more severe fire that completely destroyed the vehicle. Toyota denied his warranty claim, saying "In response to your concerns, a vehicle inspection was conducted on June 6, 2024....The odometer reading at the last service visit was 8,146 miles. The vehicle was severely burned. A possible hole in the engine block was observed on the front side, near the rear of the engine. No data could be recovered from the vehicle due to the amount of extensive burn damage. Based on the inspection findings, the cause of the fire could not be determined. Therefore, we are unable to offer any assistance.”[1]
Neither of these denials of warranty coverage has yet been supported by evidence from Toyota.
Causes
Owners and Mechanics have speculated on the cause of these engine failures. A video from PIRAS Motorsport disassembles the G16E GTS Engine found in the GR Corolla and proposes engine failure results from excessive engine tolerances.[3] Prevention measures recommended include disassembling the engine and replacing the connecting rods, pistons, and piston rings.
Start the vehicle using my Toyota key fob
Remote starting Toyotas with a key fob is now behind a pay wall.[4] A Remote Connect subscription is required for some vehicles to process the remote start radio signal sequence from the key fob.
Crash protection is offered only on the driver's side
Toyota has intentionally left out all the structural metal that can protect passengers in a small-overlap crash, and has only added it on the driver's side [5]
Ending support of app suite (2023)
In 2023, Toyota decided to stop supporting the Toyota app suite, which included models as late as 2024, such as the 4Runner. Depending on the vehicle, Alexa, NPR One, iHeartRadio, LiveXLive, Scout GPS Link, Destination Search, Saved Destinations, H2 Station Finder (where applicable), Fuel, Sports, Stocks, Traffic, Weather. If your vehicle did not have Android Auto, you were out of luck for GPS and all other apps.[6][7]
MyToyota app, that replaced the Toyota Suite, has built-in paywall features for example for scheduled pre-heating of your car. This affects all Toyota models. They offer the service for free for 3 years after purchase, but then disable it forcing owners to either give that feature up or go into subscription model.
Obfuscation of Maintenance Alerts (2016)
Starting with the 2016 Prius, oil change alerts changed with a new generation of vehicle. Many static indicator lights were replaced with a simple screen message[8]. The oil change light in particular was replaced with the message "Maintenance Required Visit Your Dealer". This change obfuscated a regularly timed maintenance task, likely funneling customers towards corporate dealerships rather than making a decision based on the actual cause. In the owner's manual, it's noted that the original oil change light remains for Canada only[9].
References
- ↑ 1.0 1.1 Smith, Christopher (7 Aug 2024). "Two GR Corollas Burned Down. Toyota Won't Honor the Warranties". Motor1. Archived from the original on 13 Aug 2025. Retrieved 15 Mar 2025.
- ↑ "Michelin Pilot Sport All Season 4 Tire". Consumer Reports. Archived from the original on 8 Jul 2025. Retrieved 15 May 2025.
- ↑ Piras Motorsport (29 Sep 2024). "What's Killing Your Toyota G16E GTS Engine? GR Yaris & GR Corolla". YouTube. Archived from the original on 23 Feb 2026. Retrieved 15 Mar 2025.
- ↑ "How do I start the vehicle using my Toyota key fob?". Archived from the original on 22 Feb 2026.
- ↑ "Passenger side protection lacking in smaller crashes". Archived from the original on 30 Mar 2020.
- ↑ "Toyota App Suite Sunset". Toyota Support. Archived from the original on 11 Oct 2025.
- ↑ "Toyota App Suite being discontinued". Reddit. Archived from the original on 8 Oct 2023.
- ↑ "2016 Prius Owner's Manual page 671" (PDF).
- ↑ "2016 Prius Owner's Manual page 105" (PDF).