Home Wiki

Tim Hortons

View on consumerrights.wiki ↗

Work in progress
This article has been flagged for additional work. Treat its claims as provisional.
Stub
This article is a stub. The wiki community is still building it out.
Verification concerns
Editors have raised concerns about the verifiability of one or more claims.
Contents6
  1. Consumer impact summary
  2. Incidents
  3. App collects geo-location data regardless of usage (2020)
  4. Products
  5. See also
  6. References

Article Status Notice: This Article is a stub


This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

  • This article needs to be expanded to provide meaningful information
  • This article requires additional verifiable evidence to demonstrate systemic impact
  • More documentation is needed to establish how this reflects broader consumer protection concerns
  • The connection between individual incidents and company-wide practices needs to be better established
  • The article is simply too short, and lacks sufficient content

How you can help:

  • Add documented examples with verifiable sources
  • Provide evidence of similar incidents affecting other consumers
  • Include relevant company policies or communications that demonstrate systemic practices
  • Link to credible reporting that covers these issues
  • Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Tim Hortons
Basic information
Founded 17 May 1964
Legal Structure Public subsidiary
Industry Food
Also known as
Official website https://www.timhortons.com/

Tim Hortons Inc., also known as Tim's, Timmies or Timmy's, is a Canadian coffee and restaurant chain that is a subsidiary of Restaurant Brands International.[1] The company operates worldwide with over 5,500 and contains a net income of $938 million as of 2023.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Tim Hortons category.

App collects geo-location data regardless of usage (2020)

Main article: Tim Hortons app collects user data without consent

Office of the Privacy Commissioner of Canada conducted in investigation in June 2020, releasing its findings on 1 June 2022 that showcased Tim Hortons' mobile app was collecting geo-location data from customers (even if it was turned off). This resulted in a lawsuit that ended with the company being required to delete location data and establish a privacy management program.[2][3]

Products

This is a list of the company's product lines with articles on this wiki.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


See also

References

  1. "Tim Hortons® Franchising – International". Tim Hortons. Archived from the original on 16 Feb 2026. Retrieved 6 Mar 2026.
  2. Reed, Brian (10 June 2022). "What We Can Learn from the Tim Hortons Mobile Privacy Debacle". CPO magazine. Archived from the original on 16 Aug 2022. Retrieved 6 Mar 2026.
  3. Cox, Joseph (1 Jun 2022). "Canada's Beloved Tim Hortons Spied on Everyone Who Used Its App, Regulator Says". Vice. Archived from the original on 28 Aug 2024. Retrieved 6 Mar 2026.