Tesvor x500
Contents6
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| Basic Information | |
|---|---|
| Release Year | 2018 |
| Product Type | Robot vacuum |
| In Production | No |
| Official Website | https://www.tesvor.com |
The Tesvor x500 was a robot vacuum released in December 2018.[1] It was later discontinued in 2024.
Consumer impact summary
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Incidents
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the Tesvor x500 category.
Region locking after purchase (2023)
The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.
Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.[2]
Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.[citation needed]
Example incident two (date)
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See also
Link to relevant theme articles or companies with similar incidents.
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References
- ↑ Tech Steve (2018-12-30). "Tesvor X500 Robot Vacuum Setup And Demo". YouTube. Archived from the original on 23 Feb 2026. Retrieved 2025-08-21.
- ↑ u/amseyj (2023-12-23). "Any Tesvor owners with WiFi Issues recently?". Reddit. Archived from the original on 22 Feb 2026. Retrieved 2025-08-21.