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TURBRO

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Contents6
  1. Consumer-impact summary
  2. Incidents
  3. No support or sale of parts outside of warranty
  4. Products
  5. See also
  6. References

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TURBRO
Basic information
Founded 2013
Legal Structure
Industry Household Appliances, Household Products
Also known as
Official website https://www.turbro.com/

An introductory paragraph starting with "TURBRO is a ...[1]". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.

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Consumer-impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User freedom
  • User privacy
  • Business model
  • Market control

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Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the TURBRO category.

No support or sale of parts outside of warranty

The design of TUBRO's pool heater is such that the stabilizing bar for the fan is easily broken and will shatter the fan blades. Their support says parts cannot be purchased. According to their warranty page, the warranty is 1 year from purchase date and must be purchased through an official retailer and is non-transferrable.[2] After the warranty expires there is no support or parts or service.

I got a Manatee M20 pool heater from a pallet of return-goods that had a shattered fan from a broken top mount and contacted support. They replied with an email:

"Hi there,

Thank you for reaching out. However, we do not offer replacement parts as customers are not suggested disassembling the unit.

Best regards,

Sky

TURBRO Customer Service

turbro.com"

Products

This is a list of the company's product lines with articles on this wiki.

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See also

Link to relevant theme articles or companies with similar incidents.

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References

  1. ↑ ref goes here
  2. ↑ "TURBRO Warranty | Product Warranty & Customer Support". TURBRO. Archived from the original on 15 May 2025. Retrieved 3 Aug 2026.
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