Stellantis
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| Basic information | |
|---|---|
| Founded | 2021 |
| Legal Structure | Public |
| Industry | Automotive |
| Also known as | |
| Official website | https://www.stellantis.com/ |
Stellantis N.V. (commonly known as Stellantis) is an international car manufacturer formed in the merger between Fiat Chrysler Automobiles (FCA) and Peugeot SA Group (PSA) in 2021. It is headquartered in the Netherlands.
Stellantis owns and manufactures cars under the brands Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram and Vauxhall.
Consumer impact summary
User privacy: In the Mozilla Foundation's review of several Stellantis car brands, each received a "privacy not included" warning.[1] The consumer privacy researchers concluded the following:
[Chrysler, Dodge, Fiat, and Jeep] signed on to a list of Consumer Protection Principles from the US automotive industry group ALLIANCE FOR AUTOMOTIVE INNOVATION, INC. The list includes great privacy-preserving principles such as "data minimization," "transparency," and "choice." But the number of car brands that follow these principles? Zero.
When responding to CNBC News's request for comment, Stellantis said the review mischaracterized their policies and "contained multiple errors."[2]
Following the release of the review, U.S. Senator Edward Markey queried automakers, including Stellantis, and called their responses ambiguous and a "fail[ure] to answer important questions" about how the data is used and kept secure.[3] For example, Stellantis referred the Senator to their privacy policy, stating that it "addresses issues that you raised in your letter."
Market Control: A specialized repair shop in the EU wrote that Stellantis hinders third-party repair of their EV's by blocking access to necessary schematics, software, and parts.[4][5] For example, third parties cannot even clear OBD error codes due to Security Gateway (SGW); they have to wait for remote support from the manufacturer.
Transparency: Stellantis has mislead regulators and consumers about vehicle information and recall impacts in multiple incidents below.
Safety: Stellantis has been criticized for safety-related concerns with their infotainment systems in multiple incidents below.
Incidents
This is a list of consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Stellantis category.
FCA U.S. criminal penalty (2021)
In 2021, FCA U.S. was sentenced to pay $300 million for their conspiracy to defraud U.S. regulators and customers.[6] They made misleading claims regarding emissions and fuel efficiency on over 100,000 Jeep and Ram vehicles.
Class-action lawsuit alleging infotainment defects (2024)
A class action lawsuit was filed against Stellantis in June 2024 in regards to defects in the Uconnect 5 infotainment system that cause safety concerns among the plaintiffs.[7] Examples they gave include unexpected malfunctions of audio and navigation systems that can cause distractions for drivers, as well as interruption to the operation of the backup camera.
Limited voluntary recall of airbags (2024)
In France, Stellantis announced that 530,000 Citroën DS 3 and C3 vehicles were fitted with faulty Takata airbags that when initiated may propel sharp components into the vehicle cabin. France's automotive watchdog announced that the actual number was closer to 1.4 million.[8]
In-car advertising (2025)
- Main article: Stellantis in-car advertisements
In 2025, Stellantis started adding whole-screen advertisements in the infotainment displays of some of their vehicles. The advertisements primarily promote Mopar (a car parts subsidiary of Stellantis) warranty services and appear when a vehicle comes to a complete stop.
Customer data breach (2025)
- Main article: Stellantis customer data breach
In 2025, Stellantis suffered a data breach through a third-party platform. North American customers' contact information was accessed in the attack.
See also
BMW's heated seat subscription
References
- ↑ Caltrider, Jen; Rykov, Misha; MacDonald, Zoë (6 Sep 2023). "It's Official: Cars Are the Worst Product Category We Have Ever Reviewed for Privacy". Mozilla Foundation. Archived from the original on 2025-09-22. Retrieved 2025-09-29.
- ↑ Ferris, Robert (2024-06-05). "Here's why privacy advocates say automakers are spying on drivers". CNBC. Archived from the original on 2024-08-31. Retrieved 2025-09-29.
- ↑ "Senator Markey Urges FTC to Investigate Invasive Data Privacy Practices of Automakers". Ed Markey US Senator. 2024-02-28. Archived from the original on 2025-07-03. Retrieved 2025-09-30.
- ↑ "If you drive a STELLANTIS vehicle, may God help you! PART 1". EV Clinic. 2024-10-30. Archived from the original on 2025-07-22. Retrieved 2025-09-30.
- ↑ "If you drive a STELLANTIS vehicle, may God help you! PART 3". EV Clinic. 2024-11-03. Archived from the original on 2025-08-14. Retrieved 2025-09-30.
- ↑ "FCA US LLC Sentenced in Connection with Conspiracy to Cheat U.S. Emissions Tests". U.S. Department of Justice Archives. 2021-08-01. Archived from the original on 2025-08-01. Retrieved 2025-09-29.
- ↑ Avery and Blander (2024). "FCA US, LLC d/b/a Stellantis North America Consumer Litigation". WolfPopper. Archived from the original on 2025-09-30. Retrieved 2025-09-29.
- ↑ "Scale of Stellantis safety scandal in France larger than previously thought". Euro News. 2024-06-07. Archived from the original on 2025-07-08.