Skoda Citigo Move&Fun app discontinuation
Contents18
- Background
- Application discontinuation
- Skoda's response
- MOD1 connectivity and 2G/3G network shutdown
- VW Group platform discrepancy
- Consumer protection law
- Directive 2019/771: Sale of Goods
- Directive 2024/825: Empowering Consumers
- Warranty claims
- Consumer response
- Workarounds
- VW Maps+More
- APK sideloading (Android only)
- OVMS
- Original Terms of Service
- Skoda App screenshots
- See also
- References


Skoda Citigo Move&Fun app discontinuation refers to Skoda Auto's removal of the Move&Fun mobile application on January 1, 2025. The app served as the primary infotainment and vehicle management interface for the Skoda Citigo-e iV electric vehicle, connecting via Bluetooth at no cost to the owner.[1] Skoda directed owners to the cloud-based MySkoda app, which requires a paid subscription and cellular connectivity.[2] The Citigo-e iV's MOD1 telematics hardware cannot connect to 4G/LTE networks, and the 2G/3G networks it depends on are being shut down across Europe starting in 2026, with wider decommissioning in 2029 and later.[3]
Background


The Skoda Citigo-e iV was produced between November 2019 and September 2021 as a budget urban electric vehicle.[4] The vehicle has no built-in touchscreen infotainment system. Instead, it uses a dashboard-mounted smartphone cradle with the Swing II radio, relying on the driver's phone running the Move&Fun app as the car's primary display and control interface.[5]
Move&Fun connected to the vehicle's telematics unit via Bluetooth, requiring no internet connection and no subscription. The app provided charging schedule control, charging current adjustment (5A, 10A, 13A, or 16A), battery charge limit configuration, real-time telemetry including state of charge and range, offline 2D and 3D navigation optimized for EV charging station routing, media playback integration with the Radio Swing system, and DriveGreen efficiency feedback.[1][6]
The Citigo-e iV is mechanically and electronically identical to the Volkswagen e-Up and SEAT Mii Electric, all three built on the VW Group's New Small Family (NSF) platform and sharing the same Bluetooth telematics architecture.[6]
Application discontinuation

Skoda emailed owners in October 2024 announcing that the Move&Fun app would be discontinued effective January 1, 2025, citing "technical and security reasons."[7] The last version released was 6.1.8, pushed in late October 2024.[8] After the deadline, Skoda removed the app from both Google Play and the Apple App Store.
The discontinuation eliminated the only way for owners to configure charging schedules, set charging current limits, define battery charge caps, and view dashboard telemetry. Because the Citigo-e iV has only a basic monochrome radio display, there is no in-vehicle interface to replace these functions. The car was designed with the assumption that the smartphone app would handle all configuration tasks.[6]
Skoda's response
Skoda directed users to the MySkoda app (formerly Skoda Connect) as a replacement.[7] The architectural difference is fundamental: Move&Fun communicated with the car via Bluetooth directly, while MySkoda is cloud-based. Every command from MySkoda travels over the internet to Skoda's servers, then down via cellular signal to the car's built-in eSIM operating on 2G/3G networks.[2]
This architecture requires both an active internet connection on the phone and adequate 2G/3G cellular reception at the vehicle's location. Underground parking garages and rural areas with weak signal break the connection entirely. Users reported commands taking several minutes to execute, or timing out with "sending request" loops that never resolve.[9]
MySkoda also requires a paid subscription to Skoda Connect services for remote vehicle access, whereas Move&Fun was free for the life of the vehicle.[2][6]
MySkoda version 7.8.2 added basic charging support for the Citigo-e iV, allowing up to 3 charging plans. But charging current control is missing. Users reported that saving a charging plan in MySkoda reverts the maximum charging rate to 10A instead of the previously configured 32A (7 kW), reducing charging speed without warning.[6]
Since August 2025, MySkoda has not functioned for MOD1 and MOD2 vehicles. Skoda customer support confirmed in an email to an affected owner: "the issue you are experiencing is related to your vehicle, which affects all remote services for MOD1 and MOD2 vehicles."[10]
MOD1 connectivity and 2G/3G network shutdown

Skoda classifies vehicles by MOD (Mobile Online Dienste) connectivity generation. MOD1 is the earliest generation, relying on 2G/3G cellular networks. MOD2 also uses 2G/3G. MOD3 and MOD4 support 4G/LTE and 5G.[4]
An official Skoda document dated 15 April 2025 confirms the Citigo-e iV (produced November 2019 through September 2021) is classified as MOD1. The document lists the remedy for MOD1 Citigo iV vehicles after 2G/3G shutdown as: "No remedy due to outdated technology." The eCall emergency function column reads: "Model is not equipped with this function."[4]
The 2G/3G network shutdown timeline varies by country. Switzerland, Sweden, and Iceland began shutting down these networks on January 1, 2026. The rest of Europe follows in 2029 and later, depending on the national carrier.[3]
Skoda discontinued the offline Bluetooth app and directed users to a cloud app that depends on the same cellular networks being decommissioned. For MOD3 and MOD4 vehicles, Skoda plans over-the-air or dealer-applied software updates to maintain connectivity on 4G/LTE. For MOD1 vehicles, Skoda's own documentation lists the remedy as "No remedy due to outdated technology."[4] Once 2G/3G service ends in an owner's country, the MySkoda app will permanently lose its connection to the vehicle.
VW Group platform discrepancy
The Citigo-e iV shares its NSF platform with the Volkswagen e-Up and SEAT Mii Electric. The three vehicles use the same Bluetooth telematics architecture for their companion apps.[6]
Volkswagen's equivalent app, Maps+More, provides the same functionality as Move&Fun: charging current control, scheduled charging, battery charge limits, real-time telemetry, and offline navigation. VW has not discontinued Maps+More. As of November 2025, the app was updated to version 6.3.2 with bug fixes and remains available on both Google Play and the Apple App Store.[11]
Citigo-e iV owners can pair the VW Maps+More app with their vehicle and regain full charging current control, scheduled charging, and telemetry through Bluetooth. The cross-compatibility works because the underlying telematics hardware is identical across all three NSF platform vehicles.[6]
The continued maintenance and updating of Maps+More demonstrates that the Bluetooth architecture has no insurmountable technical or security barriers. Skoda's discontinuation of Move&Fun was a brand-specific corporate decision to cut legacy support, not a technical necessity shared across the Volkswagen Group.[11][6]
Consumer protection law
Two EU directives are directly relevant to the discontinuation of digital elements bundled with durable goods.
Directive 2019/771: Sale of Goods
EU Directive 2019/771 regulates the sale of tangible goods, including "goods with digital elements" where digital content is interconnected with the product in a way that its absence prevents the goods from performing their functions.[12] Article 7(3) mandates that sellers supply updates necessary to maintain conformity for a period consumers can reasonably expect. Because the Citigo-e iV lacks a built-in infotainment screen for setting charging limits, the Move&Fun app functions as a digital element of the vehicle under this directive's definition.[12][5]
Directive 2019/770 covers standalone digital content and services, but Article 3(4) explicitly excludes digital content incorporated in or interconnected with goods; those cases fall under Directive 2019/771 instead.[13] The Move&Fun app, as an integral part of the vehicle's interface, is covered by the Sale of Goods Directive rather than the Digital Content Directive.
Automobiles have expected lifespans of 10 to 15 years. The Citigo-e iV ceased production in September 2021; Skoda terminated Move&Fun 3 years and 3 months later. Remedies under Directive 2019/771 include bringing the good back into conformity, a proportionate price reduction, or contract termination.[12]
Directive 2024/825: Empowering Consumers
Directive 2024/825, which EU member states must transpose into national law by 27 March 2026, prohibits planned obsolescence practices. The directive bans withholding information about negative impacts of software updates, promoting goods with artificially limited lifespans, and restricting the functionality of goods that are still capable of performing their intended purpose. Penalties can reach 4% of the manufacturer's annual turnover in the affected member states.[14]
Warranty claims
Consumers have filed warranty claims at the dealer level arguing that the app removal constitutes a material defect. The Citigo-e iV was sold with Move&Fun as its primary interface for charging management, and removing it reduces the vehicle's functionality below what was represented at the point of sale.[15][6]
No formal rulings from consumer protection authorities have been issued as of early 2026. The German Verbraucherzentrale and the UK Competition and Markets Authority have not published decisions on this case. Consumer rights groups are monitoring the situation for potential test cases under Directive 2019/771 to establish precedent on digital elements bundled with vehicles.[12]
Consumer response
GoingElectric.de, SpeakEV, and Briskoda forums document the backlash from affected owners. German users on GoingElectric characterized the decision as shameless, noting that vehicles only 3 years old were losing core functionality they relied on daily.[15] Users on SpeakEV described the MySkoda replacement as inadequate, reporting that basic tasks like initiating a charge take several minutes or time out entirely, compared to the near-instant Bluetooth response of Move&Fun.[6]
Owners are pooling documentation of specific hardware and software failures across forums, explicitly framing the discontinuation as planned obsolescence. The foundational documentation for potential collective redress is being compiled, though no formal class-action lawsuits have appeared on public court dockets as of early 2026.[15][6]
Workarounds
VW Maps+More
The primary workaround is the VW Maps+More app. Because the Citigo-e iV and VW e-Up share identical telematics hardware, Maps+More pairs with the Citigo via Bluetooth and restores full charging current control, scheduled charging, battery charge limits, and dashboard telemetry. The app remains available on both Google Play and the Apple App Store and was last updated to version 6.3.2 in November 2025.[11]
APK sideloading (Android only)
Android users can download the final Move&Fun version (6.1.8) from third-party repositories such as APKPure and install it by enabling "Install from Unknown Sources" in device settings.[8] Because Move&Fun uses Bluetooth with no server-side validation, the sideloaded app continues to function. This option is not available to iOS users.
OVMS
The Open Vehicle Monitoring System (OVMS) is an open-source hardware module that connects via the vehicle's OBD-II port. The OVMS v3 module supports the Citigo-e iV (listed under its VW e-Up variant) and provides charging state monitoring, state-of-charge data, and remote climate control through a web interface or companion app.[16] The OVMS v3 hardware must be purchased separately.
Original Terms of Service
-
Skoda Terms of Use 2020 for Move&Fun app.pdf Original Terms of Service
Skoda App screenshots
See also
Link to relevant theme articles or companies with similar incidents.
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References
- ↑ 1.0 1.1 "Citigo-e iV Connectivity". Skoda Auto. Archived from the original on 17 September 2019. Retrieved 26 February 2025.
- ↑ 2.0 2.1 2.2 "Skoda Connect". Skoda Auto. Retrieved 26 March 2026.
- ↑ 3.0 3.1 "2G, 3G Sunset". Skoda Auto. Retrieved 26 March 2026.
- ↑ 4.0 4.1 4.2 4.3 "2G 3G Sunset". Skoda Auto. 15 April 2025. Retrieved 26 March 2026.
- ↑ 5.0 5.1 "Modern infotainment and specific online services". Skoda Storyboard. Retrieved 26 March 2026.
- ↑ 6.00 6.01 6.02 6.03 6.04 6.05 6.06 6.07 6.08 6.09 6.10 "CITIGOe iV Move&Fun app to be discontinued at the end of 2024". Speak EV. 31 December 2024. Archived from the original on 26 February 2025. Retrieved 26 March 2026.
- ↑ 7.0 7.1 "Discontinuation announcement". Skoda Communication. Archived from the original on 24 February 2026.
- ↑ 8.0 8.1 "SKODA Move&Fun APK for Android Download". APKPure. Retrieved 26 March 2026.
- ↑ "Citigo E iV not connecting to MySkoda app - Success". Speak EV. 29 March 2025. Retrieved 26 March 2026.
- ↑ "Unable to connect my CITIGOe-iV to the MySkoda app since 6 August". Speak EV. Retrieved 26 March 2026.
- ↑ 11.0 11.1 11.2 "maps + more - Apps on Google Play". Google Play. Retrieved 26 March 2026.
- ↑ 12.0 12.1 12.2 12.3 "Directive (EU) 2019/771 - Sale of Goods". EUR-Lex. 22 May 2019. Retrieved 26 March 2026.
- ↑ "Contracts for the supply of digital content and digital services". EUR-Lex. Retrieved 26 March 2026.
- ↑ "Fighting Early Obsolescence: New EU Directive Extends Liability Risks". Skadden, Arps, Slate, Meagher & Flom LLP. 6 March 2024. Retrieved 26 March 2026.
- ↑ 15.0 15.1 15.2 "Skoda discontinues Move&Fun App". GoingElectric (in Deutsch). 23 October 2024. Archived from the original on 26 February 2025. Retrieved 26 March 2026.
- ↑ "VW e-Up - Open Vehicles documentation". Open Vehicles. Retrieved 26 March 2026.