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Reckon

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Contents5
  1. Consumer impact summary
  2. Incidents
  3. Invalidation of perpetual licenses (18 Oct 2019)
  4. See also
  5. References

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Reckon
Basic information
Founded 1987
Legal Structure Public
Industry Software
Also known as
Official website https://www.reckon.com/

Reckon is an software company based in Australia, providing desktop and cloud-based accounting software for accountants, bookkeepers, small to medium businesses and personal users.

Consumer impact summary

Business Model: Moved to a subscription based model, revoking access to the previously bought perpetual licenses.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Reckon category.

Invalidation of perpetual licenses (18 Oct 2019)

Reckon's business model relied on selling perpetual licenses with two years of technical support. In 2019 they switched to subscription software, invalidating all the perpetual licenses except for the 2018 and 2019 versions.[1] Customers with revoked licenses were effectively held ransom with their software, losing all access and functionality if they hadn’t opted for a subscription-based model.[2]

See also

References

  1. ↑ Howlett, Mathew (20 Aug 2019). "Changes to Reckon software support and what they mean for your business". sinclairwilson.com.au. Archived from the original on 14 Nov 2025. Retrieved 18 Aug 2025.
  2. ↑ "Reckon accounting software crippled to force subscription upgrades". The Sidney Morning Herald. 18 Oct 2019. Archived from the original on 10 Feb 2026. Retrieved 18 Aug 2025.
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