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| Basic Information | |
|---|---|
| Release Year | 2005 |
| Product Type | |
| In Production | No |
| Official Website | |
Protection One 320P1 Securuity System was a home-security system including door and window sensors, glass break sensors, and alarm siren. Protection One was acquired by ADT in 2016[1] but has since discontinued operation, leaving these systems useless.
Consumer impact summary
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User freedom
- User privacy
- Business model
- Market control
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This product was once able to dial police and fire through copper wire telephone cables. This home security system technically should be able to function without being connected to the phone system, however the firmware for the control panel will show COMS errors if it cannot reach a phone line. This effectively bricks the security system rendering it useless and consumers are not able to operate it in an "offline" mode.
From the product manual, one must "CALL FOR SERVICE" if any of the errors arise from being disconnected. The company doesn't exist and the website no longer works.
From the manual
COMM. FAILURE
(or FC)Indicates that a failure has occurred in
the telephone communication portion of
your system. CALL FOR SERVICE.
Incidents
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See also
Link to relevant theme articles or companies with similar incidents.
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References
- ↑ Snider, Mike (16 Feb 2016). "Home security firm ADT acquired by Apollo Global". USA TODAY. Archived from the original on 21 Jan 2025. Retrieved 8 Mar 2026.