Ola Electric disables vehicle riding modes without MoveOS+ subscription
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Background
Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021.[1] The company has a poor track record for quality and has had previous issues with consumer rights in India.[2]
Incident
Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" are locked behind a subscription. [3][4][5][6][7] Previously, they were available as a standard feature. Now they are subscription only.
Consumer response
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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References
- ↑ Bhalla, Tarush (27 May 2021). "Ola Electric acquires Etergo, looks to launch electric scooters in India by 2021". mint. Archived from the original on 14 Nov 2025. Retrieved 2025-11-07.
- ↑ "Govt orders audit of Ola Electric service centres after 10,000 consumer complaints: Report". Live Mint. 2024-10-10. Archived from the original on 2025-07-08.
- ↑ Agarwal, Kavya (2025-08-11). "Ola Electric Disables ECO Mode, Demands up to ₹10,000 for MoveOS+ Subscription". evfy. Archived from the original on 6 Oct 2025. Retrieved 2025-11-07.
- ↑ Bhoir, Ajinkya (2022-06-22). "Ola S1 Pro MoveOS 2.0 Update Brings Cruise Control, Eco Mode, Music Playback". Onsitego Blog. Archived from the original on 10 Jul 2025. Retrieved 2025-11-07.
- ↑ Padmakumar, Neeraj (2025-07-31). "Ola Disabling Eco Mode And Several Other Features If We Don't Pay Subscription Charges: Angry Ola Electric Scooter Owners". cartoq. Archived from the original on 11 Aug 2025. Retrieved 2025-11-07.
- ↑ Shanbhag, Prathamesh (2025-08-10). "Ola Warns – Pay Rs 10,000 Or We Will Disable Features On Your Scooter?". MotorOctane. Archived from the original on 11 Aug 2025. Retrieved 2025-11-07.
- ↑ Subbarao (2025-07-21). "Complaint Regarding Forced OS Upgrade, Feature Loss & Poor Service on Ola S1 Pro". consumercourt.net/. Archived from the original on 7 Apr 2026. Retrieved 2025-11-07.