NZXT
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| Basic information | |
|---|---|
| Founded | 2004 |
| Legal Structure | Private |
| Industry | Computer Hardware |
| Also known as | |
| Official website | https://nzxt.com/ |
NZXT, Inc. is an American computer-hardware manufacturer founded in 2004 and based in Los Angeles, California. The company manufactures computer cases, components, and accessories for the PC-gaming market. Products are designed in Los Angeles and manufactured in Shenzhen.[1]
Controversies
Hardware Warranty coverage issues
- Main article: NZXT Flex
Several reports of excessively difficult or denied warranty coverage issues on their 6-year Kraken coolers. One user reports being instructed to live stream[2] their warranty issue in their RMA process.[3][4][2][5]
References
- ↑ Burke, Steve (27 May 2016). "NZXT Factory Tour in China – Start-to-Finish Case Manufacturing". GamersNexus. Archived from the original on 23 May 2017. Retrieved 18 Mar 2025.
- ↑ 2.0 2.1 @aaradorn (3 Nov 2019). "NZXT warranty is a bit of a pain in the ass. Kraken x62". Linus Tech Tips Forum. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Customer Support is Refusing to Honor Warranty on Defective Part". Reddit. Archived from the original on 5 Feb 2021. Retrieved 18 Mar 2025.
- ↑ "NZXT Controversy Discussion". PCGamer. 5 Dec 2024. Retrieved 18 Mar 2025.
{{cite web}}: CS1 maint: url-status (link) - ↑ "NZXT Gaming PCs - Warranty Claim and RMA FAQ". NZXT. Archived from the original on 5 Jan 2026. Retrieved 18 Mar 2025.