Miku

Miku is a private for-profit company that was founded in 2018 by Eric White.^[1] Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities.^[2] Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.^[2][3]

• User freedom: Miku has a history of taking previously free cloud features and putting them behind a paywall, Miku Charges Subscription for Previously Free Features
• User privacy: Miku can share data of you and your child with third parties and retain it after closing your Miku account.
• Business model: Private, for-profit. Sells smart baby monitor products and services related to them.

All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " ^[6] Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new "care+" subscription fee, access to services on their Miku device would be revoked.

This article presents a summarized version of the Miku Terms of Service and Arbitration clause within it. Within the article, important Terms of Service information is provided to help others gain a better understanding of their agreement between themselves and Miku, and the rights and freedoms the have upon agreement to Miku's Terms of Service.