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Contents5
  1. Incidents
  2. Magic Leap 1 EOL (2024.12.31)
  3. Products
  4. See also
  5. References
Magic Leap
Basic information
Founded 2010
Legal Structure Private
Industry Technology
Also known as
Official website https://magicleap.com/

Magic Leap, LLC is a company founded in 2010. Magic Leap creates Augmented Reality (AR) Devices which overlay computer graphics over the user's real life view.[1]

The first device, Magic Leap 1 released in August of 2018 and retailed for $2,295 USD.[2] Their most recent device, the Magic Leap 2 released in September of 2022.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Magic Leap category.

Magic Leap 1 EOL (2024.12.31)

Screenshot of the Magic Leap 1 End of Life Article from their webpage.

On August 30th, 2023 Magic Leap sent an email to customers announcing the end-of life of the Magic Leap 1 after 31 December 2024. In the same email they also announced the shutdown of the Magic Leap 1 developer forum and Discord channel on 29 September 2023.[3] They also released an article detailing the end of life of their product, the Magic Leap 1. In this article, they explain that the device will no longer be supported. As the article states, the device core functionality including the device and its apps as well as cloud services are no longer available. This means that the device is now no longer usable by any end user who had purchased the product. In the article, they encourage users to purchase a Magic Leap 2 (priced at $3,499)[4] to continue using their services and applications.[5]

The device needs to reauthenticate against the Magic leap Servers annually. This means the device will continue work offline and with internet disabled including already downloaded applications after December 31st, 2024 until 1 year passed since the last successful reauthentication.[6]

There is a community-led reverse-engineering project to revive the ML1, mostly organized in the unofficial Magic Leap and XRBreak discord servers. The modified Linux kernel for the proprietary Lumin OS used on the ML1 device is available on GitHub.

After a request was sent to Magic Leap requesting the source for the bootloader under the mistaken assumption that it was modified from the GPLv2-licensed U-Boot, it was provided[7][8]. However, it turns out that this boot-loader is not based on U-Boot, and is instead an NVIDIA CBoot/nvtboot-based bootloader. The archive is also missing the following:

  • tegrabl_secu
  • The entire hwinc-t18x directory normally provided by NVIDIA's CBoot source package
  • The "common" directory that is normally a peer to the t18x-partner directory (this is a different directory from the "common" that is a child directory under t18x-partner
  • Several header files including tegrabl_lp5523.h, ml_board_hw_id.h, ml_nrf_mux_process.h, mlconfig.h

Products

See also

Link to relevant theme articles or companies with similar incidents.


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References

  1. https://www.forbes.com/sites/davidewalt/2016/11/02/inside-magic-leap-the-secretive-4-5-billion-startup-changing-computing-forever/. Retrieved 17 January, 2025. Archived from the original on 3 November, 2016. Retrieved 17 January, 2025.
  2. https://appleinsider.com/articles/18/08/08/magic-leap-one-mixed-reality-glasses-launch-in-six-us-cities. Retrieved 17 January, 2025. Archived from the original on 9 August, 2018. Retrieved 17 January, 2025.
  3. https://news.ycombinator.com/item?id=37322435. Retrieved 18 January, 2025, Archived from the original on 18 January, 2025, Retrieved 18 January, 2025.
  4. https://www.adorama.com/mlm90aa004.html (Archived)
  5. https://www.magicleap.care/hc/en-us/articles/18878883445645-Magic-Leap-1-End-of-Life. Retrieved 17 January, 2025. Archived from the original on 11 January, 2025. Retrieved 17 January, 2025.
  6. https://forum.magicleap.cloud/t/magic-leap-1-end-of-life-and-ability-to-compile-and-run-own-apps/3660. Retrieved 18 January, 2025. Archived from the Original on 18 January, 2025. Retrieved 18 January, 2025
  7. https://www.reddit.com/r/magicleap/comments/1c2unmc/magic_leap_inc_modified_ubootbootloader_software/. Retrieved 23 January, 2025. Archived from the Original on 16 December, 2024. Retrieved 23 January, 2025
  8. https://archive.org/details/tegra-bootloader.tar. Retrieved 23 January, 2025
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