Logitech Harmony
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼
Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How you can help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
| Basic Information | |
|---|---|
| Release Year | 2001 |
| Product Type | Universal remote controls |
| In Production | No |
| Official Website | https://www.myharmony.com/en-us/ |
Logitech Harmony was a line of programmable universal remote controls. The Harmony brand was initially produced by Canadian company Easy Zapper in 2001, but was later purchased by Logitech in May 2004.
The product let users use them to control sound bars and other infrared (IR) control devices, with later models including a hub and a smartphone app. In 2021, Logitech stopped producing new remotes but announced that users would still be able to make changes to the remote they purchased.
Consumer impact summary
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User Freedom
- User Privacy
- Business Model
- Market Control
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Logitech Harmony discontinuation
In March 2025, Logitech announced that they would drop support for the older models of the Harmony remote that used the Harmony Remote software, making them unable to be reprogrammed.[1]
In the discontinuation notes, Logitech stated the following:
After careful consideration, and more than 10 years of dedicated support, we have made the difficult decision to discontinue support for our Harmony First Generation Remote devices. As technology continues to evolve, we recognize the challenges in maintaining our services to the standards we strive for.
Effective May 28th, 2025, users will no longer be able to create new accounts or access existing accounts for programming, updating, or reconfiguring the following list of Harmony remotes.[2]
Consumer response
Customers were understanding of this change since the remote was between 15-25 years old, but were still disappointed that Logitech did not add an option to make local changes.[citation needed]
Some customers are accidentally buying the older models on the second hand market, and therefore buying an unusable remote.[citation needed]
References
- ↑ Patterson, Ben (27 Mar 2025). "Logitech is dropping support for its oldest Harmony remotes". PCWorld. Archived from the original on 27 Mar 2025. Retrieved 2 Nov 2025.
- ↑ "Important Notice: Logitech Harmony Remote Software – End of Support Notification". MyHarmony. Archived from the original on 12 Jun 2025. Retrieved 2 Nov 2025.