Kwikset discontinues Kevo smart lock app
⚠️ Article status notice: This article has been marked as incomplete
This article needs additional work for its sourcing and verifiability to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues.
This notice will be removed once sufficient documentation has been added to establish the systemic nature of these issues. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the discord and post to the #appeals channel.
Learn more ▼
This article has been flagged due to verification concerns. While the topic might have merit, the claims presented lack citations that live up to our standards, or rely on sources that are questionable or unverifiable by our standards. Articles must meet the Moderator Guidelines and Mission statement; factual accuracy and systemic relevance are required for inclusion here!
Articles in this wiki are required to:
- Provide verifiable & credible evidence to substantiate claims.
- Avoid relying on anecdotal, unsourced, or suspicious citations that lack legitimacy.
- Make sure that all claims are backed by reliable documentation or reporting from reputable sources.
Examples of issues that trigger this notice:
- A topic that heavily relies on forum posts, personal blogs, or other unverifiable sources.
- Unsupported claims with no evidence or citations to back them up.
- Citations to disreputable sources, like non-expert blogs or sites known for spreading misinformation.
To address verification concerns:
- Replace or supplement weak citations with credible, verifiable sources.
- Make sure that claims are backed by reputable reporting or independent documentation.
- Provide additional evidence to demonstrate systemic relevance and factual accuracy. For example:
- Avoid: Claims based entirely on personal anecdotes or hearsay without supporting documentation.
- Include: Corporate policies, internal communications, receipts, repair logs, verifiable video evidence, or credible investigative reports.
If you believe this notice has been placed in error, or once the article has been updated to address these concerns, please visit the Moderator's noticeboard, or the #appeals channel on our Discord server: Join here.
🧽🫧Article Status Notice: This Article needs to be cleaned up
This article contains sources and content, but is lacking proper format and needs more development to meet the wiki's Content Guidelines and provide a high quality and consistent experience for readers. Learn more ▼
Issues may include:
- The article is not following the correct outline for its subject (i.e. incident, company, product)
- This article contains references that do not utilize the <ref></ref> tags or Cite web template.
- The article has "WIP" mentioned next to content
- A quote longer than two sentences does not use the Quote template.
How you can help:
- Copy and paste the layout from the aforementioned preload templates (depending on the article's topic)
- Take URLs, convert them for the Cite web template, and insert them into the correct sentence where the source can verify a claim.
- Remove personal notes left by editors either with <!-- [text here] --> in source editor or when the article is close to being fully cleaned up.
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
Kwikset's response
Kwikset maintains that the lock will continue to work with physical keys and "key fobs".[1] The key fobs in question are small plastic devices that somewhat resemble tracker tags and fit on a key ring. However, these fobs always performed poorly, had very short battery life with an oddball CR2025 battery, and did not offer touch-to-unlock with the device in your pocket due to poor reception, and are not a practical substitute for the mobile app. The key fobs are not available for purchase, nor are repair parts for Kevo locks, and the locks were completely pulled from the market in anticipation of this shutdown.
There is nothing to suggest that users who take the discount offer for a new Kwikset smart lock won't be subjected to the same type of shutdown in the future for their new Kwikset smart lock.
Unikey's response
Before the November 14 deadline, Unikey, the vendor responsible for operating the Kevo servers and mobile app, announced independently of Kwikset/ASSA ABLOY that the service would continue to operate, and that a $1/month subscription would help them cover costs but would not be compulsory.
Kevo™ Apps & Services to Continue – What You Need to Know
Here's What You Need To Know
Dear [customer's first and last name],
We're excited to share some good news: Although ASSA ABLOY announced plans for Kevo to be shut down on November 14, 2025, UniKey Technologies, Inc. has decided to keep the Kevo service and mobile apps operational.
For All Kevo lock users, UniKey is offering continued Kevo App use at no-charge. The existing mobile app will continue to work with your locks. Please consider supporting the platform via a subscription via a subscription ($12 per year) and your contribution will help ensure ongoing service for all users.
Thanks to support from users like you, UniKey will be able to continue offering the existing mobile app and services that power your Kwikset, Baldwin, or Weiser smart lock.
We're grateful for the Kevo community and appreciate your commitment to keeping the platform alive. Thank you again for being a valued Kevo user.
- The UniKey Team
www.unikey.com
|source = Unikey e-mail, November 7, 2025
}}
Consumer response
In apparent response to consumer backlash, Kwikset's tech vendor, Unikey's response to one Reddit user was to offer continued service for $12 a year[2]. It remains to be seen if this option will materialize.
Kevo customers should have already received an email from unikey informing them that they will continue to offer the basic app for free to all users so they can use local Bluetooth control after Kwikset drops support however if you wish to use their cloud services with your gateway device you will need to subscribe to their services for $12USD per year to maintain their cloud services, as well to support their company to keep them supporting this platform that the manufacturer is no longer supporting.
you can also subscribe on the mykevo site.
They did not however offer any way to access the gateway locally or provide any sort of API to free the device from their cloud cloud control.
References
- ↑ "What does the November 14th, 2025 Kevo app shutdown mean to my Kevo door lock?". Kwikset. Archived from the original on 9 Oct 2025. Retrieved 2025-10-09.
- ↑ @rambopaddington. "Email about possible continuation of service". Reddit. Archived from the original on 2026-04-10. Retrieved 6 Oct 2025.