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Contents5
  1. Background
  2. [Incident]
  3. [Company]'s response
  4. Consumer response
  5. References

Short summary of the incident using references.[1] Usually 2-3 sentences that summarize the contents or the article. When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.


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Background

Information about the product/service history to provide the necessary context surrounding the incident


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GIF sharing has been a free service for users on mobile, PC and Mac alike since platforms started rolling them out[2]. However, services need to exist to deliver the GIFs' content to a target browser/platform, which means that companies may foot the bill for this "free user service." In certain situations, API calls can be free up to a certain amount/hour, and this is the case with GIPHY and Tenor [Tenor may not require pricing at all].

[Incident]

Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.


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[Company]'s response

If applicable, add the proposed solution to the issues by the company.


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Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


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References

  1. ref goes here
  2. Chowdhry, Amit (2015-06-01). "Facebook Starts Supporting Animated GIFs".


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The "Incidents" category is not needed.


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