Home Wiki

Jagex revokes grandfathered RuneScape monthly subscription pricing after purchasing yearly subscription

View on consumerrights.wiki ↗

Work in progress
This article has been flagged for additional work. Treat its claims as provisional.
Stub
This article is a stub. The wiki community is still building it out.
Verification concerns
Editors have raised concerns about the verifiability of one or more claims.
Contents9
  1. Background
  2. [Incident]
  3. [Company]'s response
  4. Lawsuit
  5. Claims
  6. Rebuttal
  7. Outcome
  8. Consumer response
  9. References

Article Status Notice: This Article is a stub


This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼

Issues may include:

  • This article needs to be expanded to provide meaningful information
  • This article requires additional verifiable evidence to demonstrate systemic impact
  • More documentation is needed to establish how this reflects broader consumer protection concerns
  • The connection between individual incidents and company-wide practices needs to be better established
  • The article is simply too short, and lacks sufficient content

How you can help:

  • Add documented examples with verifiable sources
  • Provide evidence of similar incidents affecting other consumers
  • Include relevant company policies or communications that demonstrate systemic practices
  • Link to credible reporting that covers these issues
  • Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Jagex Limited, a British video game developer and publisher known for its flagship titles RuneScape and Old School RuneScape offered subscribers grandfathered monthly pricing if a subscriber returns to a monthly subscription after going through a yearly subscription. On 10 March 2026, Jagex suddenly announced changes to its membership offerings[1]. These changes were announced with minimal advance notice and at the same time membership prices were increased, raising concerns about potential bait-and-switch tactics.

Background

Information about the product/service history to provide the necessary context surrounding the incident


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Jagex offers membership that allow access to both the pay-to-play version of RuneScape and Old School RuneScape. On 10 March 2026, Jagex announced changes to its membership including a price increase following a previous increase in its membership cost in August 2024[2]. These changes impact long-term subscribers who had grandfathered membership pricing when opting to subscribe yearly through RuneScape's Premier membership (now known as 12 Month Membership[3]).

[Incident]

Change this section's title to be descriptive of the incident.

Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


[Company]'s response

If applicable, add the proposed solution to the issues by the company.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.



Lawsuit

If applicable, add any information regarding litigation around the incident here.

Claims

Main claims of the suit.

Rebuttal

The response of the company or counterclaims.

Outcome

The outcome of the suit, if any.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.



Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.



References

  1. "Membership and Bonds Price Change". RuneScape. 2026-03-10. Archived from the original on 2026-03-13. Retrieved 2026-03-13.
  2. Carpenter, Lincoln (2024-08-31). "Runescape is increasing its membership subscription costs, and players aren't happy: 'Inflation my a**'". PCGamer. Archived from the original on 2025-10-10. Retrieved 2026-03-13.
  3. "Updates to Premier Membership Benefits". RuneScape. 2026-02-24. Archived from the original on 2026-03-08. Retrieved 2026-03-13.


Add a category with the same name as the product, service, website, software, product line or company that this article is about.

The "Incidents" category is not needed.


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Filed under