Itron
Contents10
- Consumer-impact summary
- Incidents
- Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)
- NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)
- CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)
- Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)
- FirstEnergy Corp. requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)
- Products
- See also
- References
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| Basic information | |
|---|---|
| Founded | 1977 |
| Legal Structure | Public |
| Industry | Smart meter(s) and Modules, Smart Grid, Data Collection, Analysis Software, Data Management, Water Communication Modules, Internet of Things (IoT), Smart Cities, Sensing + Control, Solar Monitoring, Natural Gas Detectors, Distributed Energy Resources, Smart Streetlights |
| Also known as | |
| Official website | https://na.itron.com |
Itron, Inc. is an American technology company that offers products and services for energy and water resource management. It is headquartered in Liberty Lake, Washington, United States. The company's products measure and analyze electricity, gas and water consumption. Its products include electricity, gas, water and thermal energy measurement devices and control technology, communications systems, software, as well as managed and consulting services.
Consumer-impact summary
Itron's services and products allow Itron access to many sources of data from their customers (mainly energy companies) and customers' end users:
- User Freedom - Many distribution and energy companies force customers to use technology from Itron (ex:Smart meter(s) for gas, water, and electric) or face a monthly charge.
- User Privacy - Unable to view Itron Data Processing Agreement (Itron as Processor) https://na.itron.com/legal/privacy/contracts
- Business Model
- Market Control - Several utility profiders use Itron's services and technologies, see below for partial list:[citation needed]
North America: CenterPoint Energy; Central Hudson; Southern California Edison; Pacific Gas & Electric; BC Hydro; FirstEnergy; DTE Energy; San Diego Gas & Electric; NYSEG; Cleveland Water; Sacramento Municipal Utility District; Glendale Water and Power;RG&E; Rancho California Water District; Los Angeles Department of Water and Power (LADWP); Florida Power & Light; Public Services Company of New Mexico
Europe, Middle East & Africa: EDF Energy; Gaz Réseau Distribution France (GRDF); Yorkshire Water; Italgas; Malta Water Services Corporation; State Oil Company of Azerbaijan (SOCAR); Aguas de Valencia; Linea Distribuzione, Stadtnetze Neustadt and Stadtwerke Garbsen.
Asia Pacific & Australia: Powercor; CitiPower; PT Perusahaan Listrik Negara (PLN); Hong Kong Water; Sydney Water; Mitsubishi Electric Corporation; Tonga Power Limited (TPL).
South America: Iberdrola; Dominican Corporation of State Electricity Companies; NAMC Algeria; CPFL Energia; Eletrobras; ELO Sistemas Eletrônicos (ELO).
Incidents
Itron's Smart meters allow them to collect, process, and store data without the end users' knowledge. (1980-Present)
The major issue with Itron's smart meters is utility companies typically do not disclose to their customers what brand smart meter is being installed at their residence, what is happening with the data collected from the third party smart meter, or inform customers of the third party smart meter companies' privacy policy.
There is a possibility that data from Itron's end users has already been leaked. As an article from the International Energy Agency (IEA) states:
"Publicly available information on significant cybersecurity incidents is limited due to under-reporting and lack of detection. However, there is increasing evidence that cyberattacks on utilities have been growing rapidly since 2018, reaching alarmingly high levels in 2022 following Russia’s invasion of Ukraine."[1]
NYSEG requires customers to switch to Itron Smart meters or face monthly charge (November 2022-Present)
NYSEG is in the process of switching all it's customers to the OpenWay Riva CENTRON smart meter made by Itron without disclosing the brand of meter to customers. If customers choose to opt-out of the smart meter they will be charged a monthly fee, this fee is currently $13.47 and subject to change in the future. The expected completion date of the smart meter installation is sometime 2025.[2]
CenterPoint Energy requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)
CenterPoint is switching all it's customers to the OpenWay Riva CENTRON smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a one-time and a monthly fee. [3][citation needed]
| Non-standard meter option | One-time fee | Monthly fee |
|---|---|---|
| Existing Analog Meter | $85 | $40 |
| Replacing existing advanced meter with radio-disabled advanced meter | $180 | $40 |
| Replacing existing advanced meter with analog meter | $190 | $40 |
| Replacing existing advanced meter
with non-standard digital meter |
$200 | $40 |
Southern California Edison requires customers to switch to Itron Smart meters or face monthly charge (Unknown-Present)
Southern California Edison is switching all it's customers to the OpenWay CENTRON smart meter made by Itron. If customers choose to opt-out of the smart meter they will be charged a set up fee of $50 and a $10 monthly fee. Income-qualified customers are charged a set up fee of $10 and a $5 monthly fee.[4]
FirstEnergy Corp. requires customers to switch to Itron Smart meters or face one-time and monthly service charges (Unknown-Present)
FirstEnergy Corp. is switching all it's customers to the OpenWay CENTRON smart meter made by Itron. If customers choose to opt-out of the smart meter there is an up-front $44.46 charge to exchange the smart meter for a digital non-communicating meter, and a $15.00 monthly meter reading fee. Some customers can avoid the one-time meter exchange fee of $44.46 by choosing to have just have the transmitter in the AMI meter disabled, though the monthly meter reading charge of $15.00 still applies. [5]
Products
Electricity Meters + Modules and Smart Electricity meters
- Cellular Module
- CENTRON
- CENTRON II
- CENTRON Polyphase
- CENTRON Polyphase III Advanced CP3SLV
- CENTRON Polyphase R400
- CENTRON R400
- CENTRON R450 Advanced Meter
- FDM Workorders
- Firmware Upgrader (FWU)
- Gen5 CENTRON II
- Gen5 Riva Meter
- Gen5 Riva Polyphase Electric Meter
- Itron Mobile Radio (IMR)
- Meter Program Configurator (MPC)
- OpenWay CENTRON
- OpenWay CENTRON Cellular LTE-M
- OpenWay CENTRON Polyphase Meter
- OpenWay Riva CENTRON Meter
- OpenWay Riva CENTRON Polyphase Meter
- PC-PRO+ Advanced
- SENTINEL
- Solar Meter
See also
References
- ↑ Casanovas, Marc; Nghiem, Aloys (August 1, 2023). "Cybersecurity – is the power system lagging behind?". IEA – International Energy Agency. Archived from the original on 19 Feb 2026. Retrieved September 28, 2025.
- ↑ "Installation: Smart meter installation". nyseg. Archived from the original on 11 Oct 2025. Retrieved September 28, 2025.
- ↑ "COST OF SMART METER OPT-OUT". TexasElectricityRatings. 14 Jan 2025. Archived from the original on 5 Apr 2026.
- ↑ "Smart Meter FAQs - SCE". SCE. Archived from the original on 19 Jan 2026. Retrieved September 28, 2025.
- ↑ "Opt-Out Option". FirstEnergy Corp. Archived from the original on 14 Jul 2025. Retrieved September 28, 2025.