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Contents6
  1. Consumer impact summary
  2. Incidents
  3. Automatic installation of Google's ScreenAI extension (2025)
  4. Products
  5. See also
  6. References

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Google Chromebook
Basic Information
Release Year 2011
Product Type Hardware, Laptops
In Production Yes
Official Website Google Chromebook

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

This is a list of all consumer protection incidents related to this product line. Any incidents not mentioned here can be found in the Google Chromebook category.

Automatic installation of Google's ScreenAI extension (2025)

There have been reports of Google's ScreenAI being enabled on Chromebooks via the Google Chrome web browser by default.[1][2] The accessibility tool was put into the Chromium project, which provides the foundation for the Google Chrome web browser and many other web browsers; potentially affecting the majority of web browsers that are used.[2]

Rob Isaac's complaint is that the machine has become "too hot to touch" and that the extra load has made it essentially unusable, significantly reducing the battery life.[1] Chromebook users confirm these complaints on their own machines, and have posted their complaints on the Chromebook help forums.[2] Other concerns are that the software is invasive, similar to Microsoft's Recall feature, and that the software itself is not transparent, as the source code for ScreenAI is not available to the public.[3]

Products

This is a list of the products with articles on this wiki.


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See also

Link to relevant theme articles or product lines with similar incidents.


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References

  1. 1.0 1.1 Isaac, Rob (24 Mar 2025). "Today Google bricked my Chromebook by force-installing a hidden extension". Archived from the original on 31 Mar 2025 – via Hacker News, originally posted on Mastodon.
  2. 2.0 2.1 2.2 Gerard, David (29 Mar 2025). "Google ScreenAI: make your Chromebook melt down". Pivot to AI. Archived from the original on 29 Mar 2025. Retrieved 21 Jun 2025.
  3. "Development and Deployment of ScreenAI". GitHub. 6 May 2024. Archived from the original on 23 Oct 2025. Retrieved 21 Jun 2025.