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Goodlife now requires app to access gyms

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Contents5
  1. Background
  2. App requirement
  3. Goodlife's response
  4. Consumer response
  5. References

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Goodlife Health Clubs, an Australian gym chain operated as a franchise of Fitness & Lifestyle Group, has transitioned its 24/7 gym access from radio-frequency (RF) access cards to digital access through the Goodlife App. Members must install the app on a compatible smartphone to enter gyms, and previously issued access cards no longer operate the doors.[1]

Background

Goodlife's digital access feature works through a card held in the Goodlife App, which stays locked until the phone is near a door reader and can then be tapped to unlock it.[2] Before the transition, members used RF access cards issued with their memberships.

App requirement

The change was announced in mid-2024 but was only rolled out at scale in July 2025, by which point it applied across Goodlife's 81 gyms.[3] The published terms and conditions do not state that use of the Goodlife App is required to access the gyms.[4]

Goodlife's response

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Consumer response

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References

  1. ↑ "Digital Access | Goodlife Health Clubs". Goodlife Health Clubs. Archived from the original on 16 Dec 2025. Retrieved 2026-10-22.
  2. ↑ "Goodlife App | Goodlife Health Clubs Australia". Goodlife Health Clubs. Archived from the original on 12 Mar 2026. Retrieved 2026-10-22.
  3. ↑ "Digital Access | Goodlife Health Clubs". Goodlife Health Clubs. Archived from the original on 16 Dec 2025. Retrieved 2026-10-22.
  4. ↑ "Terms and Conditions | Goodlife Health Clubs Australia". Goodlife Health Clubs. Archived from the original on 7 Feb 2026. Retrieved 2026-10-22.
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