Duracell Energy EV Charger
Contents9
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| Basic Information | |
|---|---|
| Release Year | 2025 |
| Product Type | Electronic Vehicle Charging Point, Software |
| In Production | Yes |
| Official Website | https://duracellenergy |
Duracell Energy EV Charger is used to charge your electric vehicles at home.[1] This requires installation of a charging point. To use the charger, you must install their phone app or use their provided smart cards, both of which requiring registration through their app.[2][3]
Consumer-impact summary
User Freedom
It is possible to switch off the power to the entire charger within your home using a physical switch.
It is not possible to use the charger fully offline, even if smart cards have been registered.[2][3] When the charger is on, its WiFi hotspot and Bluetooth discovery is active.
The support team can remotely interact with the charger, due to operating on the cloud.[2][3]
User Privacy
Registration requires the following information:[2][3]
- Your phone number
There is a "Help and Feedback" section under "User" where you can write a message to support.
There is a phone number and email address that can be used for exercising data privacy rights.[4] Calls to their customer service are recorded, for training purposes.
There is not a simple button to your erase your data and delete account.
The app asks for the following permissions:[5][6]
- Network
- Bluetooth - for setup only
- Location servers - your precise geo-location
- Notifications
- Camera - to add smart cards via bar code (can manually input card serial number)
Observations
The default password for the charger WiFi hotspot is easily guessable.[2][3][7][8][9] Changing the password is done via web browser. To change the password, you must connect to the charger hotspot in WiFi settings then visit a local IP address. Any settings enforcing HTTPS-only must be disabled to access hotpot configuration, as the connection is made using HTTP.[10] The hotspot automatically switches off 15 minutes after connecting to it.[2][3]
Sometimes, the charger cannot be found (when powered on), even when using the app with all requested permissions granted and enabled. It is unclear if this is due to connection issues, unexpected configurations or bugs in the Android or iOS app.[citation needed]
Incidents
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This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the Duracell Energy EV Charger category.
Example incident one (date)
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See also
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References
- ↑ "DuraCharger EV Charger". Duracell Energy. Archived from the original on 9 Nov 2025. Retrieved 2025-11-04.
- ↑ 2.0 2.1 2.2 2.3 2.4 2.5 "DuraCharger User Manual UK V1 web PD.pdf" (PDF). Sanel NV. Archived (PDF) from the original on 23 Feb 2026. Retrieved 2025-11-05.
- ↑ 3.0 3.1 3.2 3.3 3.4 3.5 "DURACELL DURACHARGER OPERATING MANUAL Pdf Download". ManualsLib. Archived from the original on 14 Nov 2025. Retrieved 2025-11-05.
- ↑ "Privacy Policy". Duracell Energy. Archived from the original on 10 Oct 2025. Retrieved 2025-11-05.
- ↑ "Duracell Energy EV Charger App". App Store. Archived from the original on 23 Feb 2026. Retrieved 2025-11-05.
- ↑ "Duracell Energy EV Charger". Google Play. Archived from the original on 23 Feb 2026. Retrieved 2025-11-05.
- ↑ Jacob, Charmaine (2023-11-15). "Most common passwords: 70% can be cracked in less than a second". CNBD. Archived from the original on 20 Jan 2026. Retrieved 2025-11-05.
- ↑ "Password List For Penetration Testing". pentestlab.blog. 2012-09-10. Archived from the original on 2020-08-15. Retrieved 2025-11-05.
- ↑ "These are the world's most common passwords-Is yours on the list?". Mint. 2022-11-07. Archived from the original on 21 Nov 2022. Retrieved 2025-11-05.
- ↑ "Connecting your charger to network". ev.energy. 2024-09-18. Archived from the original on 2024-10-12. Retrieved 2025-11-05.