Disney
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| Basic information | |
|---|---|
| Founded | 1923 |
| Legal Structure | Public |
| Industry | Entertainment, Animation, Theme parks |
| Also known as | |
| Official website | https://disney.com/ |
The Walt Disney Company, founded in 1923 by Walt Disney and Roy O. Disney, is one of the most recognizable entertainment companies globally. Known for its movies, theme parks, and television networks, Disney has become a dominant player in the entertainment industry. In 2019, Disney launched the Disney+ streaming service, which makes most of their content library available to viewers as a monthly subscription.
Consumer impact summary
- Privacy: Disney on multiple accounts has violated the freedom and privacy of consumers by baking forced arbitration into their end user license agreement (EULA), which users must agree to in order to use their products and services. Disney has continued to employ such tactics with little remorse for their actions.
Incidents
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the Disney category.
- Disney+ ad policy change (2025): In January 2025, Disney+ updated its Subscriber Agreement to include provisions allowing advertisements in content across all subscription tiers, including those marketed as "no ads" or "ad free."
- Forced arbitration of a wrongful death lawsuit (2023): In October 2023, Kanokporn Tangsuan, after dining at the Raglan Road Irish Pub in Disney Springs, died as a result of an allergic reaction.[1] When her husband, Jeffrey Piccolo, sued Walt Disney Parks & Resorts (WDPR) and Great Irish Pubs Florida, Inc, Disney attempted to have the case dismissed and sent to arbitration citing terms from a trial subscription to Disney+.[2] The public outcry following this attempt prompted Disney to rescind their request for dismissal.[3] The case is still ongoing.
- Privacy violations at Disney Hotels: An article series from 2024 by privacy blogger Mike Kuketz traces violations of European privacy laws and illicit data collection:
- Part I ( German original |English via Google Translate )
- Part II ( German Original | English via Google Translate )
- Part III ( German Original | English via Google Translate )
Anti-consumer practices
Disney Vault
The Disney Vault was a moratorium program the Walt Disney Company used for home video releases of its animated films. Producing copies of the film for two months before ceasing production for a decade, restricting consumer access to these films.[4] The moratorium wasn't restricted to films with a theatrical release; the direct-to-video sequels were also considered part of "The Disney Vault" program. [5] The streaming service Disney+ removes various underperforming films and series from their catalog, which can be considered a successor to this practice.[6]
Products
This is a list of the company's product lines with articles on this wiki.
- Example product line one (release date): Short summary of the product's incidents.
- Example product line two (release date):
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
- Movies Anywhere (2014): Streaming platform
- Disney+ (2019): Streaming service
References
- ↑ "Woman Dies from Eating at Disney Amusement Park Pub Despite Amusement Park Wait Staff Assurances of "Allergen-Free" Food; Disney Attempts to Bar Wrongful Death Lawsuit Due to Disney+ Subscription Arbitration Agreement". Fox, Farley, Willis & Burnette. 25 Sep 2024. Archived from the original on 17 Dec 2025. Retrieved 18 Mar 2025.
- ↑ Lewis, Cora; Murphy, Sean (16 Sep 2024). "Wrongful death suit against Disney serves as a warning to consumers when clicking 'I agree'". APNews. Archived from the original on 22 Nov 2025. Retrieved 18 Mar 2025.
- ↑ Masunaga, Samantha (20 Aug 2024). "Disney reverses course on wrongful-death lawsuit, agrees to let case proceed in court". Los Angeles Times. Archived from the original on 30 Oct 2025. Retrieved 18 Mar 2025.
- ↑ "Front Row, Sofa! - Di$ney Does The Little Mermaid". dvdfuture.com. Archived from the original on October 13, 2007. Retrieved November 28, 2011.
- ↑ Arnold, Thomas K. (February 6, 2006). "'Bambi' is back - for 70 'II' days". USA Today. Gannett Company. Archived from the original on 11 May 2012. Retrieved November 28, 2011.
- ↑ "Disney Removes Dozens of Series from Disney+ & Hulu, Including 'Big Shot', 'Willow', 'Y' & 'Dollface'". 18 May 2023. Archived from the original on May 18, 2023.