| Basic information | |
|---|---|
| Founded | 1950 |
| Legal Structure | AG |
| Industry | Insurance |
| Also known as | |
| Official website | https://www.cosmosdirekt.de/ |
An introductory paragraph starting with "CosmosDirekt is a ...[1]". When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.
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Consumer-impact summary
Overview of concerns that arise from the conduct towards users of the product (if applicable):
- User freedom
- User privacy
- Business model
- Market control
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Incidents
Add one-paragraph summaries of incidents below in sub-sections, which link to each incident's main article while linking to the main article and including a short summary. It is acceptable to create an incident summary before the main page for an incident has been created. To link to the page use the "Hatnote" or "Main" templates.
If the company has numerous incidents then format them in a table (see Amazon for an example).
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the CosmosDirekt category.
Login only possible with an app (2024-)
- Main article: link to the main CR Wiki article
The login to the online portal ("meinCosmosDirekt") where one can update account information, view contract documents etc. is possible only via 2 factor authentication, which is possibly only by use of a proprietary app. This app is available only from the Google Play Store and Apple App Store[2]. They write in "Fragen zur Zwei-Schritt-Anmeldung" (translation: "Questions about 2-Step-Login"):
"Die Zwei-Schritt-Anmeldung ist Teil einer Datenschutzrichtlinie und ein Schutz, um Deine Informationen sicher zu halten. Dazu sind wir gesetzlich verpflichtet." (Translation: "2-step-login is part of a data protection regulation and a protection to keep your data safe. We are legally obligated to it.").
This sentence is misleading, as there are alternatives to proprietary apps for 2 factor authentication[3].
An individual user reported being offered an individual workaround, after contacting customer service[4]. Another user report dates back to 2024[5].
Example incident two (date)
...
Products
This is a list of the company's product lines with articles on this wiki.
- Example product line one (release date): Short summary of the product's incidents.
- Example product line two (release date):
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See also
Link to relevant theme articles or companies with similar incidents.
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References
- ↑ ref goes here
- ↑ "meinCosmosDirekt". CosmosDirekt. 2026-06-16. Archived from the original on 2026-06-16. Retrieved 2026-07-11.
- ↑ "Multi-factor authentication". Wikipedia. 2026-07-11. Retrieved 2026-07-11.
{{cite web}}: CS1 maint: url-status (link) - ↑ Caliandro, Stefan (2025-11-27). "App Zwang bei Cosmos Direkt?". Caliandro.de - Blog. Archived from the original on 2026-03-13. Retrieved 2026-03-13.
- ↑ Kuketz-Blog 🛡 (2024-10-01). "Es ist frustrierend, dass immer mehr Unternehmen einen App-Zwang für die Zwei-Faktor-Authentifizierung einführen". Mastodon - social.tchncs.de. Retrieved 2026-07-11.