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Cava Grill

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Contents7
  1. Consumer-impact summary
  2. Incidents
  3. Website not accommodating blind users
  4. Spicy Lamb Meatballs
  5. Selling products not made for consumption
  6. See also
  7. References
Cava Grill
Basic information
Founded 2006
Legal Structure Public
Industry Food
Also known as Cava Grills
Official website https://cava.com/

Founded in 2006, Cava Group, Inc., also referred as Cava Grill, is a American Mediterranean fast casual restaurant.

Consumer-impact summary

  • User Freedom: Users can request to opt-out of sale of personal information.
  • User Privacy: Partakes part in selling users data to advertisers, including call recordings, identifiers, network specific details, and medical information.
  • Business Model: Food and drink sales through delivery or in place transactions.
  • Market Control: $954 million in revenue in 2024.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Cava Grill category.

Website not accommodating blind users

On 18 January 2018, Thomas J. Olsen filed a lawsuit against Cava over allegedly failure to accommodate blind users with proper tools on their website. It claims the company lack certain technologies that would allow visually impaired users to easily access the website, including alternative text on its images and links.[1]

Spicy Lamb Meatballs

Dating back to 2021, numerous customers on customer review sites, X (formerly Twitter) and Reddit reported getting raw meatballs in their products, with many reporting getting sick after consumption that lasted for several days, with several reports being up to a week. Several customers gave concern to the company cooking practices, with many pointing out that the meatballs are uncooked in the middle due to bad cooking practices.[2]

Selling products not made for consumption

On 27 April 2022, Neil Hamman and Michael Stewart would file a lawsuit against Cava Grills for allegedly selling grains and salad bowl related products that were unfit for human consumption. It claims the company “falsely portrayed” polyfluoroalkyl substances (PFAS) contents inside its prodcut by “concealed and misrepresented the product.”[3] On 15 April 2024, plaintiffs voluntary dismissed the case with prejudice for unknown reasons.[4]

On 13 October 2023. non profit organization Toxin Free USA filed a complaint against Cava for false advertising and fraud after conducting a series of lab test that resulted in some of their product containing high levels organic fluorine,[5] Toxin Free USA would later release a statement announcing plans to peruse a lawsuit against Cava Group, however the company didn't respond.[6][7][8] In the lawsuit, it alleges the company pita chips, bread, cabbage slaw, lentils, and rice were advertised as a healthy and environmental friendly, however it causes several health implications to consumers such as cancer and liver damage.[6][9] containing several synthetic biocide/pesticide chemicals such as glyphosate and isoprothiolane. As of April 2026, the case is still pending a legal outcome.[5]

See also

References

  1. ↑ "UNITED STATES DISTRICT COURT EASTERN DISTRICT OF NEW YORK" (PDF). ClassAction. 3 April 2026. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  2. ↑ Balik, Lauren (5 February 2024). "A Cava (NYSE: CAVA) Food Illness Outbreak is Not a Black Swan, But a Pink Meatball: A Near…". The Captain's Logs. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  3. ↑ Rizzi, Corrado (28 April 2022). "Cava Food Packaging Contains Unsafe PFAS, Class Action Claims". ClassAction. Retrieved 2 April 2026.{{cite web}}: CS1 maint: url-status (link)
  4. ↑ "Grain and Salad Bowls from CAVA". Truth in Advertising. 3 April 2026. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  5. ↑ 5.0 5.1 "Toxin Free USA v. CAVA Groupe inc". Justice Pesticides. 3 April 2026. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  6. ↑ 6.0 6.1 "Toxin Free USA Sues CAVA for Food Containing Pesticides and Food Packaging Containing PFAS". Toxic Free USA. 23 October 2023. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  7. ↑ "Toxic Free USA Sues CAVA Restaurant for Food containing pesticides $ Food packaging Containing PFAS". Youtube. 27 October 2023. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
  8. ↑ "READ the full press release: https://toxinfreeusa.org/toxin-free-usa-sues-cava-for-food-containing-pesticides-and-food-packaging-containing-pfas". Facebook. 30 October 2023. Retrieved 3 April 2026. {{cite web}}: External link in |title= (help)CS1 maint: url-status (link)
  9. ↑ "Toxin Free USA files lawsuit against CAVA Group". Packaging Gateway. 24 October 2023. Retrieved 3 April 2026.{{cite web}}: CS1 maint: url-status (link)
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