Canva
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| Basic information | |
|---|---|
| Founded | 2013 |
| Legal Structure | Private |
| Industry | Graphic design and creative tools |
| Also known as | Canva Pty Ltd. |
| Official website | https://www.canva.com/ |
Canva is an Australian software company that offers freemium graphic design and creative software.[1] Canva has been accumulating acquisitions such as Serif, MangoAI, and Cavalry.[2][3][4] Canva is also notable for its simple design style, accessible to users unfamiliar with Canva software.
Consumer-impact summary
User Freedom
This section is incomplete. This notice can be deleted once all the placeholder text has been replaced.
User Privacy
Canva's privacy policy states that the service uses personal information collected by both Canva and 3rd-party sources in order to conduct artificial intelligence training and advertising.
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Canva's privacy policy about AI model training with user data.[5]
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Canva's privacy policy on the usage of user data for personalized advertising.[5]
Business Model
Canva is a freemium online graphic design suite that offers subscriptions for advanced features.[6] Canva’s privacy policy admits to using user data for advertising and AI training purposes.[7][8]
Market Control
Canva competes with the Adobe Creative Suite.[9] Canva is also popular due to its vast collection of accessible templates.[10]
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Canva category.
Data breach (May 24 2019)
Main article: Canva 2019 Data Breach
On May 24, 2019, Canva identified their systems were attacked and posted an announcement about the breach, urging users to change their passwords. [11] [12] 139 million users were affected, and information taken includes usernames, real names, email addresses and location. 61 million users' data included password hashes, and for other users, Google tokens were taken. [13]. Seven months later, on the 11th of January 2020, Canva became aware of 4 million user passwords had been decrypted and shared online. Following the discovery, on the 12th of January Canva has forcefully reset the password of every user that had not changed it since the date of the incident.
Acquisition of Affinity editing suite (March 26 2024)
- Main article: Canva Affinity Studio adds arbitration clause
Canva acquired Serif, parent company of Affinity and respective software applications, removed the ability to purchase older versions of the software and forced users to utilize a Canva account (see Forced account) along with their user agreement for the new software Affinity Studio.
Products
- Canva
- Affinity
See also
References
- ↑ Canva. "About Canva". Canva. Archived from the original on 15 Apr 2026. Retrieved 4 Mar 2026.
- ↑ https://www.canva.com/newsroom/news/affinity/ (Archived)
- ↑ https://www.businesswire.com/news/home/20240325965656/en/Canva-Acquires-Design-Platform-Affinity-to-Bring-Professional-Design-Tools-to-Every-Organization (Archived)
- ↑ Novet, Jordan (23 Feb 2026). "As Wall Street punishes software stocks over AI concerns, Canva gets more acquisitive". CNBC. Archived from the original on 15 Apr 2026. Retrieved 4 Mar 2026.
- ↑ 5.0 5.1 https://www.canva.com/policies/privacy-policy/ (Archived)
- ↑ https://www.canva.com/pricing/ (Archived)
- ↑ https://www.canva.com/trust/privacy/ (Archived)
- ↑ https://privacy.commonsense.org/evaluation/Canva-Design-Photo--Video (Archived)
- ↑ https://www.verifiedmarketresearch.com/product/online-graphic-design-software-market/ (Archived)
- ↑ https://10and5.com/the-canva-generation-is-template-culture-changing-design/ (Archived)
- ↑ "Canva Security Incident – May 24 FAQs". Canva. 24 May 2019. Archived from the original on 15 Apr 2026. Retrieved 5 Mar 2026.
- ↑ Security Magazine (30 May 2019). "Canva Urges Users to Change Passwords After Cybersecurity Breach". Security Magazine. Archived from the original on 2019-08-22. Retrieved 5 Mar 2026.
- ↑ Hashim, Abeerah (31 May 2019). "Graphic Design Service Canva Suffers Data Breach Affecting 139 Million Users". Latest Hacking News. Archived from the original on 15 Apr 2026. Retrieved 5 Mar 2026.