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In 2021, Boris FX made it impossible to re-activate pre-V6 Mocha Pro licenses when transferring the software to a new computer.
Background
Boris FX is a software developer based in Miami, Florida, that develops computer graphics software for use in the visual effects industry.[1] One of its most widely used products is Mocha Pro, a planar tracking and visual effects software package.[2]
FlexLM licenses discontinued
Starting 1 September 2021, Boris FX discontinued its support of all FlexLM licenses in favor of RLM (Reprise License Manager) for its planar tracking software, Mocha Pro. In doing so, Boris FX rendered all versions of Mocha Pro prior to V6 non-transferable from the computer on which they were installed. According to a notice from Boris FX's official FAQ posted on 20 October 2022, "moving your license to a new computer will require an upgrade or subscription plan."[3] Because of this policy change, a user who purchased Mocha Pro at any time prior to 1 September 2021 is no longer able to re-install their copy of Mocha Pro on a different computer without paying for an upgrade or subscription.[3]
Boris FX's response
Boris FX states that it utilizes the RLM licensing system for all license types, with licenses available as node-locked or floating, under either subscription or perpetual terms. The company's FlexLM end-of-life notice recommends that affected users upgrade to Mocha Pro 2021 or later.[3]
Consumer response
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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References
- ↑ "About Us". Boris FX. Archived from the original on 2026-09-30. Retrieved 2026-10-28.
- ↑ "Mocha Pro: Academy Award-Winning Planar Tracking and VFX". Boris FX. Archived from the original on 2026-10-14. Retrieved 2026-10-27.
- ↑ 3.0 3.1 3.2 "Mocha Pro Notice - FlexLM End Of Life". Boris FX. 2022-10-20. Archived from the original on 2026-10-29. Retrieved 2026-10-28.