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Contents7
  1. Consumer-impact summary
  2. Background
  3. Incidents
  4. Battery bank recalls (2023-2025)
  5. Eufy security camera data privacy (2022)
  6. See also
  7. References


Anker
Basic information
Founded 2011
Legal Structure Public
Industry Consumer Electronics
Also known as Anker Innovations Limited, Fantasia Trading LLC, Power Mobile Life LLC, AnkerDirect
Official website https://www.anker.com/

Anker has recalled over 1.68 million portable power banks across four U.S. Consumer Product Safety Commission (CPSC) recalls between 2023 and 2025 for fire and explosion hazards, after 90 documented incidents resulted in at least 9 burn injuries and over $60,700 in property damage.[1][2][3][4] Two class-action lawsuits filed in 2025 allege that Anker's recall remedies are inadequate and that its "MultiProtect" safety marketing was false.[5] Separately, a 2022 class-action lawsuit alleged that Anker's Eufy security cameras uploaded video and facial recognition data to cloud servers despite being marketed as "local storage only."[6]

Consumer-impact summary

  • Four CPSC recalls of portable power banks between March 2023 and September 2025, totaling over 1,683,000 units, for fire and explosion hazards caused by defective lithium-ion battery cells from a single third-party supplier.[1][2][3][4]
  • The largest recall (1,158,000 units of the PowerCore 10000) offered only a replacement power bank or $30 Anker gift card; no cash refund was available.[7]
  • Anker markets its power banks with a "MultiProtect" safety system that claims to provide comprehensive protection against overheating and short circuits. Two lawsuits allege this branding constitutes false advertising given the recalls.[8]
  • Anker's Terms of Service contain a Section 7 "Assumption of Risk" clause requiring consumers to "voluntarily agree to release" Anker from "any and all claims, actions, or losses for bodily injury, property damage, wrongful death" resulting from use of Anker's products.[9]
  • In 2022, security researchers found that Anker's Eufy security cameras transmitted unencrypted video feeds and facial recognition data to cloud servers, contradicting Anker's "local-only storage" marketing. A federal judge allowed consumer fraud and Illinois BIPA claims to proceed in Sloan v. Anker Innovations Limited.[6][10]
  • Anker's Canadian Terms of Service for Solix solar generator product, under 19.3 Mandatory Updates says: "In critical situations—such as addressing severe security vulnerabilities, complying with legal requirements, or ensuring compatibility with our service architecture—we reserve the right to issue mandatory Updates for both the firmware and the App. These essential updates may install automatically, or require immediate installation before further use, and you will not be permitted to opt out. If you fail to install such an update, certain device functionalities or access to the App may be limited or suspended to maintain the security and integrity of our service."[11]

Background

Anker Innovations Limited was founded in 2011 by Steven Yang, a former Google engineer, and is incorporated in Hong Kong.[8] The company has been publicly traded on the Shenzhen Stock Exchange (ChiNext Market) under ticker 300866.SZ since August 2020.[8]

Anker sells portable electronics in the U.S. through subsidiaries Fantasia Trading LLC (Ontario, California) and Power Mobile Life LLC (Bellevue, Washington).[8] The company operates multiple product brands: Anker (chargers and power banks), Soundcore (audio), Eufy (smart home and security cameras), Nebula (projectors), and AnkerWork (conferencing equipment).[12]

Anker markets itself as "the world's No. 1 mobile charging brand" based on research by Euromonitor International measuring retail sales value from 2020 through 2024. Euromonitor defined "mobile charging brands" as companies deriving over 75% of retail sales from mobile phone charging products.[1]

Incidents

Battery bank recalls (2023-2025)

Main article: Anker Battery Bank Recall


Between March 2023 and September 2025, the CPSC issued four recalls of Anker power banks covering approximately 1,683,000 units after lithium-ion batteries overheated, caught fire, or exploded.[1][2][3][4] The defect was traced to a single third-party battery cell supplier that made unapproved raw-material changes, causing insulation failures during long-term use.[8] Anker stated it terminated cooperation with the supplier.[13]

Two class-action lawsuits, Light v. Fantasia Trading LLC (C.D. Cal.) and Hall v. Fantasia Trading LLC (S.D.N.Y.), allege that Anker's recall remedies are inadequate, that its MultiProtect safety branding was false advertising, and that consumers paid a premium for Anker products based on safety claims that the recalls contradicted.[5][7]

Eufy security camera data privacy (2022)

In late 2022, security researcher Paul Moore discovered that Anker's Eufy security cameras were transmitting unencrypted video thumbnails and facial recognition data to AWS cloud servers, even when users had selected "local storage only" in the app settings.[6] Anker initially denied the findings before admitting the data uploads and releasing a firmware update.[6]

In Sloan v. Anker Innovations Limited (Case No. 1:22-cv-07174, N.D. Ill.), consumers filed a class-action lawsuit alleging violations of the Federal Wiretap Act, the Illinois Biometric Information Privacy Act (BIPA), and state consumer fraud statutes.[10] In January 2024, the court dismissed the Wiretap Act claims but allowed the consumer fraud and BIPA claims to proceed, ruling that Anker's "local only" marketing could have misled a reasonable consumer.[10]

See also

References

  1. ↑ 1.0 1.1 1.2 1.3 "More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations". CPSC.gov. 2025-06-12. Archived from the original on 2025-07-29. Retrieved 2026-03-27.
  2. ↑ 2.0 2.1 2.2 "Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations". CPSC.gov. 2025-09-18. Archived from the original on 2025-09-18. Retrieved 2026-03-27.
  3. ↑ 3.0 3.1 3.2 "Fantasia Trading Recalls Anker Power Banks Due to Fire Hazard". CPSC.gov. 2023-03-09. Archived from the original on 2023-03-10. Retrieved 2026-03-27.
  4. ↑ 4.0 4.1 4.2 "Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations". CPSC.gov. 2024-10-17. Archived from the original on 2024-11-03. Retrieved 2026-03-27.
  5. ↑ 5.0 5.1 "Two class actions allege Anker power bank recall is inadequate". Top Class Actions. Retrieved 2026-03-27.
  6. ↑ 6.0 6.1 6.2 6.3 Hollister, Sean (2022-12-01). "Anker's Eufy lied to us about the security of its security cameras". The Verge. Retrieved 2026-03-27.
  7. ↑ 7.0 7.1 "Anker Innovations Facing Class Action Lawsuit After 2025 Power Bank Recall". classaction.org. 2025-07-14. Retrieved 2026-03-27.
  8. ↑ 8.0 8.1 8.2 8.3 8.4 "Hall v. Fantasia Trading LLC et al., Case No. 1:25-cv-05505, Complaint" (PDF). classaction.org. 2025-07-02. Retrieved 2026-03-27.
  9. ↑ "Anker-EN terms of service". Anker US. 2025-06-30. Archived from the original on 2025-07-22. Retrieved 2025-08-18.
  10. ↑ 10.0 10.1 10.2 "Illinois Federal Court Partially Dismisses Class Action Privacy Claims Involving "Eufy" Security Cameras". Duane Morris Class Action Defense Blog. 2024-01-25. Retrieved 2026-03-27.
  11. ↑ "Terms of Service". Anker Canada.{{cite web}}: CS1 maint: url-status (link)
  12. ↑ "About Anker". anker.com. Retrieved 2026-03-27.
  13. ↑ "Anker Innovations Initiates Global Voluntary Recall for Selected Power Banks". anker.com. Retrieved 2026-03-27.
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