Acer Leap Ware smartwatch bricked by discontinuation
Contents9
❗Article Status Notice: This Article is a stub
This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Learn more ▼
Issues may include:
- This article needs to be expanded to provide meaningful information
- This article requires additional verifiable evidence to demonstrate systemic impact
- More documentation is needed to establish how this reflects broader consumer protection concerns
- The connection between individual incidents and company-wide practices needs to be better established
- The article is simply too short, and lacks sufficient content
How you can help:
- Add documented examples with verifiable sources
- Provide evidence of similar incidents affecting other consumers
- Include relevant company policies or communications that demonstrate systemic practices
- Link to credible reporting that covers these issues
- Flesh out the article with relevant information
This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, please visit the Moderator's noticeboard, or the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.
Background
The Acer Leap Ware smartwatch was announced on April 27, 2017, and became available in North America in July 2017. It was also released in Europe, the Middle East, and Africa later that year. As a fitness watch, Acer Leap Ware comes with advanced sensors that monitor heart rate, stamina, stress, and fatigue levels, as well as exposure to ultraviolet rays.[1][2][3]
Obsolescence
The Acer Leap Ware smartwatch became unusable after Acer shut down the Liquid Life app servers, which were required for core functionality. The Acer Leap Ware smartwatch, once marketed as a fitness-focused wearable with advanced bio-metric tracking, has become functionally obsolete due to Acer’s unannounced shutdown of the Liquid Life app servers. Without those servers, users are unable to sync data, configure settings, or use core features, effectively bricking the device. No refund or alternative was offered, raising concerns about digital ownership and planned obsolescence.[4]
[Company]'s response
If applicable, add the proposed solution to the issues by the company.
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Lawsuit
If applicable, add any information regarding litigation around the incident here.
Claims
Main claims of the suit.
Rebuttal
The response of the company or counterclaims.
Outcome
The outcome of the suit, if any.
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
Consumer response
Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.
References
- ↑ "Product Support - Leap Ware". Acer Canada. 2017-08-15. Archived from the original on 2026-02-06. Retrieved 2026-02-06.
- ↑ Ashley Carman (2017-04-27). "Acer's new Leap Ware smartwatch looks like a Pebble Time Round with more sensors". The Verge. Archived from the original on 2026-02-06. Retrieved 2026-02-06.
- ↑ Georgia Gana (2017-05-02). "Acer Leap Ware Release Date, Specs, Price News: Smartwatch With Fitness, Stress Sensors Announced for $139". Christian Post. Archived from the original on 2026-02-06. Retrieved 2026-02-06.
- ↑ "Acer Liquid leap watch not working, can't connect to server, want a refund - Acer Community". Acer Community. Archived from the original on 2026-02-10. Retrieved 2026-02-10.