Dark patterns

Bitly's QR-Code-Generator.com advertises free QR code creation, but the codes it generates are dynamic codes routed through Bitly's servers. After a 14-day trial, Bitly deactivates these codes…

Booking.com processes over 1.1 billion room nights per year across 3.4 million properties, but its booking flow doesn't require hosts to show all terms before the consumer pays. Consumers have…

Fear of missing out (FOMO) is a psychological phenomenon where a person feels like they are missing out on something that could improve or make life more enjoyable. As it relates to negative business…

Frontier Airlines charges up to $5 per passenger, per direction for checking in to a flight through its website, while making the mobile app check-in free. In mid-2024, the airline redesigned its…

Negative option marketing is a commercial practice in which a seller treats a consumer's silence or failure to act as acceptance of an offer, resulting in automatic charges. In the United States, the…