Consumer rights

General Motors data collection and sharing controversy

General Motors (GM) has been collecting and monetizing driving data from millions of internet connected vehicles since 2015. Through its OnStar system and vehicle telematics, GM gathers comprehensive…

Google asserts the right to seize phones during repairs

Mazda remote-start subscription

In 2019, Mazda introduced Mazda Connected Services, a feature enabling remote start and other functionalities through the MyMazda smartphone app. In 2021, Mazda quietly removed remote start…

Peloton removes Just Run feature

Peloton, a wellness technology company, faced widespread criticism after removing the "Just Run" feature from its Tread and Tread+ treadmills, making it accessible only through a paid subscription…

RepairShopr data privacy

RepairShopr, a software-as-a-service (SaaS) platform used primarily for customer-relationship management (CRM) and ticketing in repair shops, has as of December 2024 been the subject of scrutiny…

Samsung self-repair program restrictions

Major smartphone manufacturers' self-repair programs have started to emerge in response to the passage of right to repair legislation. While these are marketed as expanding repair options, they often…